“[Apple] executives […] initially offered to help recover the iPhone's contents by connecting it to the Web from a network that the device had already accessed. That would have backed up the iPhone to iCloud and granted the FBI a way to obtain data without requiring it to crack a password, they said. […] The Friday DOJ filing to the court indicated that the county health department, which employed Farook and owned the phone, had remotely reset the password in an attempt to gain information, eliminating the possibility of an auto backup.”

Source: http://www.politico.com/story/2016/02/apple-iphone-privacy-j...