I might be over cynical here, but I blame that both medical education and health care industry are restricted and protected to cause a very inefficient public health system in US. Thus normal people without a MD has no clue to judge good product vs bad product. In the case of Theranos, I don't think most of understand what's going on with the test. How the test works, how to judge whether it's effective, how to compare pros and cons between different products. We have no idea. I doubt whether the report himself understands the real deal behind the scene, or even investors of Theranos understands it.