A Rational Design Process: How and Why to Fake It (1986) [pdf]
ics.uci.edu
ics.uci.edu
http://www.zerobanana.com/essays/rational-design/
Another good take on it:
http://www.leanessays.com/2010/11/rational-design-process-it...
"We will come closer to a rational design if we try to follow the process rather than proceed on an ad hoc basis."
No. We don't get better if we pretend that stuff that doesn't work works.
Obligatory reference Henrik Gedenryd’s 1998 PhD Thesis from Lund University: "How Designer Work"
Single PDF:
http://lup.lub.lu.se/luur/download?func=downloadFile&recordO...
Chapters:
https://chrisrust.wordpress.com/1998/12/31/how-designers-wor...