It is very difficult for me to imagine driving 250 miles out of the way (especially when I'm tired and really want to get where I'm going); or driving into the ocean; or driving off a bridge because I've ignored all the road closed signs. I don't even shut my brain off to this degree when another human is helping navigate.
The article is saying our cognitive maps are deteriorating because navigation software provides the information instantly at hand. For some people that may be true. I've noticed this effect in other aspects of my life, though not with navigation. But even if true, that does not explain people ignoring all other indicators that something is not correct.