Mostly it's about letting folks know we're paying attention. I'm not in a community function at all (I'm a developer turned salesperson -- I just happen to be a long-time HN user and thought I'd mention that this stuff isn't falling on deaf ears). A challenge is that we get thousands of feature requests all over the board; and no matter what we do, we'll miss something that people want. That doesn't mean it's not coming, it may just mean that it's not ready (although to be fair, we are pretty unlikely to ever build everything people want). It's useful to us to see this feedback (truly), and I just wanted to mention that we see it. A quick glance at Pulse for the main GitHub repository shows that there have been over 200 Pull Requests merged (and shipped) and over 50 issues closed just in the past 7 days -- these are things that somebody somewhere wanted, even if it's not everything that's on one specific person's list. That's just in one repository -- there are similarly active repos with a similar number of ships in the past week.
Can we be better? Absolutely, yes. This is the most "care hard" company I've ever worked at, and we really want to do things to the best of our abilities. I know this doesn't help you if there's something you've asked for, or something you legitimately _need_ and don't have yet; what I hope will help is knowing that these requests aren't being ignored.