"full of venom" This is almost like the argument about harassment being rampant on twitter. Whenever I search for answers to any problem on stack overflow, ask ubuntu or similar I find that most answers are very respectful and when they are critical it is often for a good reason. But even when the answers are terse, the person took time out of their day to help some stranger on the net. Developers love other developers, we help each other all the time, so how are these help forums "full of venom" ?
Hey! I resemble that remark!
Truthfully though, in my experience most devs get bitchy only when they get unrealistic expectations placed on them.