I thought the same thing, the fact that "Young people ignore X's age limits" is not new.
And yes, online activities open up an avenue for bullying. So does pretty much everything. We should work on that aspect, of preparing children for it and also cracking down on it.
Perhaps a good step for AI chat bots would be monitoring online chat services and learning to detect bullying and taking actions: block all communication, warn a guardian, etc. Detecting harassment could be achievable long before real intelligence is achieved. And detection lets the child, the parent, or the service take many actions in response.