> I've got better things to do with my time. I'd rather walk into the Apple store and replace my MBA or my iPhone when I've got a problem.
I don't get the comparison.
It's like apple users think the only options are buy apple (expensive, but "allegedly" rarely needs fixing, works 99% of the time, lasts a long time, etc) and a PC ("allegedly" breaks all the time, requires more maintenance, requires more time to keep up with, "cheap", etc...)
Those are not the options -- it's a false premise. There are laptop PCs which have the exact same performance & reliability as apple, but for a fraction of the price. I've gone through 4 PC laptops since 1996. My first 2 laptops, I admit, I spent a lot of time repairing but that was due to my own youthful tinkering, experimenting and the general instability of earlier OSs (DOS, Win95, Win98/ME, etc).
But my last 2 have lasted me 7+ years a piece. And I only decided to upgrade because they were beginning to show their age (slower compared to newer stuff). You can buy PC laptops with the same "just works" fidelity as apple. More options open up, and you can save yourself a fortune, if people would just eschew their brand loyalty.