I hate to sound oblivious but don't companies have the right to refuse service to anyone with almost no reason at all? It does seem a little extreme to me to deny service like he did regardless, but on the other side of things it really seems like consumers just like to complain about companies products but they end up buying them anyways. It's like they're trying to board a ship and sink it at the same time. I feel like the guy was trying to help the product by voicing his opinion but it certainly struck the wrong cord with Elon.
Yeah some people still act under the illusion that online speech should have no consequences in the physical world.