>"One study concluded that litigation is not a plausible option for employees below around the $60,000 income level, but arbitration is a realistic alternative"
>" The American Arbitration Association in one study found a winning rate of 63% for arbitral claimants. 41 In a much-criticized system operated by the securities industry, employees still prevailed 55% of the time, according to the U.S. General Accounting Office." By contrast, plaintiffs' success rates in separate surveys of federal court and EEOC trials were only 14.9% and 16.8%, respectively."
Did you read any of the paper at all?