Macmillan Publishing's letter regarding Amazon ban.
publishersmarketplace.com
publishersmarketplace.com
You could argue that in this case Amazon are abusing a monopoly, but they're nowhere near a monopoly position. Their income from book sales in North America is only $6 billion (B&N at $5 billion, Borders at $3 billion).
Even if Amazon did have a monopoly, Macmillan can still sell their books directly on Amazon via Amazon marketplace at whatever price they choose. I don't think there's any ethical question for Amazon to answer here at all, this is just business.
In long term, economics is on Amazon side. Macmillan is loosing power so they play hardball to survive.
By analogy, think about Apple app store and developers. Developers do not need middle-man companies like Macmillan.
Conversation snippet between Amazon and author: "Oh, you wrote a book? We'll let you know if anyone buys it."
There are a set of relationships and business practices in old publishing, and there are another set in new publishing. No one piece of either is enough to validate or invalidate the entirety of either set.
I would like publishers and editors to continue. I think we would not have had a lot of excellent books published by excellent authors who needed coddling; not all excellent authors are excellent self-starters and business people.
I like cheap books, but that doesn't mean I want to see a publishing world where Amazon can and does lay siege to publishers or anyone else.
Again, I like cheap books. But if Amazon wins the larger aspects of this conflict, the book business is going to be as free and open as the Apple device and media ecosystem.
[Edit: added "Apple" in last sentence. I wish I had an editor.]
App developer get 70%. Writer probably 10%, publisher probably 20%. And my question is if publisher work is still worth that much, actually more than writers work.
I hope I am mistaken or that they will remedy the situation in a way that alleviates my concerns but I fear that I may be forced to stop giving Amazon my business in order to maintain a clear conscience.
In a serious PR war, I don't see how MacMillan can win this one.
But in a larger sense, most readers understand that authors do need to get paid if the flow of new books are to continue.
My take is that Amazon will come to regret this action.
http://www.engadget.com/2010/01/31/amazon-pulled-macmillan-t...
Yes, not a very random selection of people, but IMHO a decent enough approximation of your average consumer. Note that all of the upvoted comments are congratulating Amazon on fighting for the little guys.
I too am disturbed by this power play, but in a large PR battle with the general public I don't think MacMillan is going to win many points.
It turns out that the digital future will look even more centralized than the previous world. And one day people may even start missing the old world of big record labels and book publishers.
Amazon is doing exactly what any other business with bargaining power would do. And really, Amazon is doing what customers want - they're trying to keep prices down. So really, who should consumers be mad at - Amazon for working to keep prices lower, or MacMillan for trying to prevent competition in the market and make sure their books are being sold for the highest price possible?
If you want to be able to set your price you just open your own store. Retail isn't as fun of an idea at that point though, there's a lot more to it.