Show HN: Get help with your tasks intsantly | Hacker News Reader

Show HN: Get help with your tasks intsantly

helptap.com

9 pointsgodara12315 comments

Out of curiosity I typed a question on the homepage and was directed to a login screen. Though if I had signed up, it might have been helpful to you, it wasn't a helpful enough answer to me to get me to sign up. Our priorities did not seem aligned, I didn't get my answer, you didn't get my Facebook ID.

Good luck.

Thanks for the feedback. We only seek social login to make user's experience better. Setting up an identity helps them save their tasks, access them from different devices, login without verifying email etc. Any alternate flow you propose that we can incorporate?

  Setting up an identity helps them save their tasks

You're missing the point. Many people don't want to use Facebook or LinkedIn (or whomeever) to login to other companies because we don't want our tracking histories aggregated.

I agree with you and will work on your feedback in near future.

Just answering the question would have been a better initial experience for me. It might have demonstrated a value proposition that would justify sharing information.

The current approach doesn't provide a way for your company to earn the trust of potential customers.

Start off with a free sample that is really free... Google analytics aside. There is no necessity to know my identity to answer my question.

Thanks for the feedback, will definitely try to incorporate the same in near future.

I'm on a short trip abroad right now. And because your website checks my IP and geolocates it outside of your service area, I can't use your service nor even check what you guys do in the first place.

Same situation for me. Had a VPN though so here are some (crappy) screenshots. It's quite bare anyway.

http://i.imgur.com/tLCImTj.png

Thanks for sharing and pointing out. Re: UI, it's bare minimal as we feel the value proposition comes across fairly clearly with a simple call to action but would welcome any suggestions :)

To begin with, I guess you could unblock it and just have a small note saying that it is not available in country X.

Sorry for the inconvenience but we're currently live only in 25 countries due to resource constraints from our end! Hope to make it live soon in other places too.

As wingerlang pointed out, you'd be missing out on business from folks who live in countries you currently support but are travelling abroad and need to post a task from said unsupported country. It should be a simple tweak to your workflow to accommodate this.

Good luck

Fair point although the restriction only applies on web. If you have our app installed you can access our services while travelling from countries where we're not live yet.

We're building world's most seamless, reliable and transparent on demand services platform - would be great to hear your thoughts/feedback!

Whoa! Is this a real person assisting with the task or an AI? The experience has navigated right into my heart.

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