From the comments:
The key to this article is the explicit statement that administrators are aligned with students against faculty. I work at a major university, and my department head has often sided with students without even contacting me to hear my take on the incident. I get an angry email from him saying that a student complained that I say hello (Really! I didn’t say hello!), or that I must give a student the opportunity to do an assignment after the deadline, because she said it was impossible to do it for technical problems. In fact, though, 21 students had completed it successfully, despite the alleged technical problems. Still, I was ordered to allow the student to complete the assignment late, for full credit. I was never consulted, or I would have mentioned that the student spends most of class on facebook, among other things. Another time, a student sent him an email saying that I “diminished her” in class. The head sent her a passage from the student handbook saying that students are to take it up with the professor. She refused, saying that made her “uncomfortable.” Instead, the department head insisted on visiting my class to observe my teaching. At the time, I said that he was spineless -- that she had told him to jump, and he did. That may or may not have been correct, but I’ve since realized that backbone had nothing to do with it. Instead, the head was actively searching for opportunities to baby students. It explains, for example why I was told to teach a student to use a calculator that I do not even require in my class.
I feel like this professors experience is fairly consistent with what I know. I had six friends who all went into academia and education. Within a year nearly all had exited the profession and only two remained. They all cited the same thing - the over coddling of students by administration or faculty. The stories they told were eye opening to say the least. The crazy part? This was going on in the early aughts, nearly two decades earlier.