Dear Southwest Airlines, Please Do What You Say

1: Volunteering to get bumped without a contingency plan during the holiday rush? Not a great idea.

2: Never volunteer to be bumped. Take the involuntary denied boarding credit and you could probably find and pay for a flight on another airline. Your voucher is worthless in these rush situations.

http://lifehacker.com/if-your-flight-is-overbooked-dont-volu...