Hey, give them some credit. They listened to their customers and responded very quickly.
They mad a public about face, admitting that their decision was not the right one for their audience, and changed it. That's not easy to do for most people, let alone companies.
The tone is very much "we did nothing wrong." I don't expect more, but I was hoping for it.
That's perfectly valid. They felt that it was a minority doing it (which is probably true) so this would be a non-issue. It wasn't, so they reversed it.