I had comcast xfinity tv and internet for 14 years. Month after month I had reliability problems. I replaced the cable modems. I replaced splitters frequently. The techs came to my house and said something was wrong but they had no idea how to fix it. So I went to Verizon FIOS with TV, Digital Voice (Phone), Internet for 6+ months. No problems and 2x the speed of Internet downloads. So no mister CEO it is not that I don't want to pay for the service. I want what I pay for.