JIRA is far from perfect, but in an "enterprise" environment it's far better than most of the piece of $&@? "enterprise" software tools floating around. i.e. "Hey guys check out the new Sharepoint site for this project!" (banging head against wall)
We started using gitlab at work, sadly we dont track issues in there, but still rely on Jira Agile. GitLab would be a great acquisition for Atlasian.
What product would you consider better for Agile? And are you talking Scrum or Kanban style Agile? Over the years I've used and tried a bunch, and Jira Agile (used to be Greenhopper) seemed better than most.
My favorite for a (very) small team was actually Trello, but it doesn't scale to larger teams (UI-wise I mean, with more tasks and a bigger backlog).
I can see why Jira Agile is used with bigger team. My team is pretty big, but the projects I am on are usually 2-3 developers, but some other projects they are on average 10 guys. I havent used jira agile much, but everytime i used it, i found it painful (compared to Trello)
I just had a flash of old nightmares that I used to get when working with sharepoint sites. Thx for that :)
For my startup, Jira+Confluence work good enough to keep us organized. And we know that we can change those tools to match our needs.
BTW. Atlassian, if you read this: We need a better UI to organize (big) backlogs.
Overall I've been pleased though with the rate of releases for JIRA. It hasn't stagnated like many enterprise offerings.
The company I work at right now still uses Atlassian's trio Jira + Hipchat + Bitbucket. They are great tools with lots of features but Jira's productivity is much slower compared to Github issues and Hipchat offers a poor user experience compared to Slack.