I am not trying to defend Verizon, but the goal of the FCC is to move off of copper lines. However the rules state that phone companies cannot do that if any service is interrupted which also apparently means if a customer doesn't want to move off of copper they don't have too. So which is it? Do we move people to fiber? There are many who hold on to copper lines because they have a central power source whereas fiber does not.
My other concern is, why should they pick up the tab for maintaining connections on an obsolete system if the new one will serve the area?