Steve Blank: I’ve seen the Promised Land. And I might not get there with you.
steveblank.com
steveblank.com
It is easy to stumble along this path but the highest risk of doing so, in my experience, comes from a premature bringing in of serial executives (e.g., a "real CEO") who inject so much "process" that the company loses its vision and sinks of the weight of its own burn rate ("process kills" might be the epitaph for such companies). This, by the way, is why a far higher proportion of early-stage startups today will try to defer VC funding for as long as reasonably possible if their business model permits it. Call it short-sighted if you will, but I think most founders strongly prefer not to be on the receiving end of this sort of transitional conduct.
As usual from this author, many good insights about the key issues, whether or not one agrees with him on all particulars.
To me Steve seems to be saying "if you want to avoid getting replaced, you need to learn to scale your skills for each stage of the company". Managing 20 is a very different problem than managing 300.
Having lived through that transition once as an early employee of a startup that made it, Steve pretty much nails the issues we faced on the head. In the case of that startup the founder didn't scale and needed to be replaced much sooner than it happened.
I would have preferred it if the founder did scale better. Managing around your founder for his own good is some of the most soul draining work ever created.
There would be a lot less anxiety and acrimony over this critical transition time if investors recognized the risks involved for the startup founders and offered them the opportunity to limit their downside by taking a modest amount of cash out. After all, getting to the point where the startup is starting to scale nicely is still a relatively rare achievement.
This reminds me of a story a successful serial entrepreneur told me a few years ago (I blogged about it at http://www.skmurphy.com/blog/2006/12/21/two-images-of-startu... ) An avid cyclist, he thought of the entrepreneurial journey with a VC as having two distinct phases: in the pack and near the finish line.
Working with VC’s is like a bicycle race. At first you are all in
the pack and everyone works together, alternating position to
draft and move faster together than the solo leaders.
But as the finish line appears the pack breaks up as each cyclist
tries to cross it first. Even if the VC’s have been good partners
for most of the journey, they can’t resist the temptation
to break away and gain the advantage at the finish line.The boards at these companies are too often like the group of senators that killed Julius Caesar. Nominally trying to save the state/company, but really just interested in their own power, and almost always the true bringers of chaos and destruction.
But I can't help but note the irony here, which is thick. You manage to beat out 100 of your peers and actually start a company. Then you manage to beat out the 20 other guys who started a company and make something that will grow. You fight tooth and nail 24/7 against all odds to make this happen.
So what do you get? Sacked by the very people that invested in you! The guys who are basically just getting lucky by hitting their 1-in-20 shot are now the experts on what it takes to scale and bub, you're not in the mix.
I'm not saying it's not the right choice sometimes, I'm saying that life really sucks bigtime if you go through all of that and then get the axe right as it's all going to happen.
The more I learn about startups the more I've come to realize that it's a fool's game. If you win you lose, if you get funding it's probably for the wrong reasons, and if you manage to listen to your inner voice and deliver a vision you're more likely to be called a fool than a genius.
Damn I love startups.
http://ecorner.stanford.edu/authorMaterialInfo.html?mid=2310
In this clip - http://ecorner.stanford.edu/authorMaterialInfo.html?mid=2310 - he says startups should be building a platform to test out many ideas in their chosen domain instead of just one. I think this is a good parallel to the VC's 1-in-20 shot. We need to learn to hedge our bets too.
[1] http://www.amazon.com/Pro-Excel-Financial-Modeling-Technolog...
In short take us somewhere unambiguous to then hand the reins over.