"most PC vendors wouldn't know good industrial design if you hit them over the head with it"

I've often wondered about this, surely the PC market is large enough that someone could come in with exceptionally well-designed machines, pre-built, running Windows, that had the "it just works" nature of a Mac. Is Windows really so broken as to prevent that?

I guess I'm thinking something like Alienware used to be only more focussed on overall usability rather than gaming oomph.