- I can usually get directly to someone clued on the phone, who doesn't make me jump through hoops or silly scripts to debug a problem; they realize I've already done everything possible on my end already before calling (spent years working for ISPs).
- No blocked ports, I host my own server and do my own email, web hosting, etc. Comcast even provides reverse dns for my five static IPs.
- No data caps. In fact, they don't even measure usage for business accounts.
Other than when I had a physical problem (short in the line from the pole to my house), I've always gotten the speeds that I pay for - in this case 50Mbps down, 10Mbps up.
Disadvantages to business class:
- I pay $150/month for 50/10 and five statics.
- It's Comcast.
I was an ATT UVerse customer (standard, not business) before switching to Comcast Business about 4-5 years ago, but their max speed offering was only around 18Mbps down, and their "business class" service required the same craptastic 2Wire gateway and static IPs required 1-to-1 NAT through that gateway... No thanks.