UPS “Lost” This Guy’s Package, Then He Found It on EBay
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Can't confirm validity of this story as it sounds like an urban myth, but it's funny nonetheless.
The UPS truck pulled up, took one look and left without unloading.
The FedEx truck pulled up and backed into the dock without seemingly a microsecond of hesitation.
FedEx experience is easy peasy.
Fedex ground is independent contractors. I wonder if the guy in this classic video was an independent, or if he was just seasonal? https://www.youtube.com/watch?v=iIsfBBx0GOs
Summary: they're an oligopoly. They don't care, they don't have to.