Apple in Talks with US Banks to Develop Mobile Person-To-Person Payment Service
wsj.com
wsj.com
The rest of the world already has direct, often immediate, free money transfers a few clicks away, and for a long time. We should focus there, rather than inserting more middle-men.
When I was in New Zealand, we even paid for cookies and such with it. Just paste in the account number, type in the amount, and hit the send key, done.
The closest US equivalent to WeChat payment is Venmo. But I can use WeChat to pay in McDonald's, not just to send money to friends.
The closest US equivalent to Alipay is Paypal. But with Alipay I can not only pay for online purchases and pay utility bills, I can also see a list of utility bills I have yet to pay.
I'm Australian but also hold a US account. The difference in ease between the two is insane. I cannot believe how difficult it is to simply wire money from a US bank account. In Australia, you can make a free transfer entirely from web/app and it will be received, often the next day.
It's no wonder why Paypal/Venmo are so huge in the US...
In the US they want cheques and money orders. It's insane.
In the UK or China, it's minutes/hours, as long as you do the transfer before a certain time.
It's the next day for external banks / people that you haven't transferred to before.
OK - so you're still a touch behind the UK and China ;)
http://www.apca.com.au/about-payments/future-of-payments/new...
http://www.npr.org/sections/money/2013/10/04/229224964/episo...
ACH never settles, it just hasn't returned yet. There's a 60 day window for ordinary not authed returns, and even past that in cases of fraud. ACH is also push or pull, you can push money or the person you're paying can pull. (Or paychecks. A lot of paychecks are run over ACH). There are limits on ACH, depending on what you're doing its anywhere from 2.5k to 25k to $10^8.
Wires are nearly irreversible. Once you send the money, it's Gone. So the banks have a lot more documentation that they do for retail customers. Wires are push only.
It amazes me that we already have four major payment networks in the US that work at the speed of the internet - Visa, MasterCard, Discover and Amex but banks continue to fight to keep ACH slow - probably because they don't make bank on interchange fees.
But if I were a landlord, I'd sadly ask for a check too. A lot of U.S. jurisdictions require a landlord not to accept rent in certain circumstances from a tenant he's trying to evict.
It's well established how to do this with a check: don't cash it, and possibly send it back to the sender certified mail. I wouldn't want to risk paying my lawyer to establish a precedent for what that looks like through a new payment system.
Starting September 2016, their should be relatively cheap next day ACH transactions available to the majority of US bank accounts.
It's far from perfect: still not instant, will probably cost money (interbank fee of about $0.09), and won't immediately support debits. However, it's a big step forward for US banks.
Compare to Japan where I had to transfer to my landlord at about $6 per transfer and doing online didn't happen until about 2003, 12 years after the USA.
For payment between parties we have multiple systems. For one time payments we have FIK (a Danish way to request and pay between banks), for recurring payments we have "Betalings Service" which is basically an automated version of FIK, and lately automatic CC billing. I don't even think I can write checks anymore. I can request one from the bank for a fee, but I've done that exactly once in the last 15 years, when I bought my car.
Recently, the government decided that an Open Banking API Standard would be a good idea, so work has begun on figuring out how to deliver that.[3]
1: http://www.fasterpayments.org.uk
3: http://theodi.org/news/open-banking-working-group-uk-experts...
But I also had to add that I haven't received a paper bill in several years. It used to be that bills were delivered in paper form in my mailbox every month but now I just get a notification from my bank app when I have bills and I can pay them from anywhere with my mobile phone.
=========================================
Venmo was started by UPenn alums so it was popular among my friends long before it was a phenomenon (one of my good friends interned there and wrote the BlackBerry app). I used to use it exclusively by SMS starting around 2011. It used to be smart enough where I could text in "Pay John $5 for food" and it would figure out which John I meant and do it. I loved that. It's been amazing to watch Venmo grow to what it is now. If I could only keep three apps on my smartphone, I would choose Uber/Lyft, Venmo, and Google Maps. I can't navigate my life without all three of those. In my last year of college my Venmo year in review showed that I had spent $17k on Venmo and received $18k. So not a huge net, just a constant movement of money in and out among my friends (rent, food, parties, etc). If I had to use cash we would have never been able to make the small things work, and if I had to use PayPal I would have accrued $100s to $1000s in fees. So basically: thank you Venmo. You make my life measurably simpler.
viz http://www.slate.com/articles/technology/safety_net/2015/02/...
It would literally be faster to write your friend a check.
We need instant cash transfers in the United States, like the rest of the world has.
How does the rest of the world manage instant transfers? I thought the ACH method was still in use not because we're technologically slow (see: High Frequency Trading) but because it saves a huge amount of coordination to sum up net inter-bank transfers at the end of the day rather than constantly shuffling money around due to the fact that the net is often very small.
The same way the US stock markets can do 5 billion trades per month in realtime, with technology: technology that costs money, wipes out a major investment revenue stream, and necessitates cooperation between competitors. Does it surprise anyone that the EU pulled this off and the US is the farthest behind?
www.getlightcheck.com
Unfortunately most banks don't support it with their image deposit apps, but in theory, it would be a practicable "check replacement" instead of Venmo. Maybe if enough people want to use it the banks would adjust their photo-deposit apps to accept checks from it.
It's more of a pain to sign up for, you have to manually ask for your money, they publicly transmit your transaction history to the world and it's not obvious that they do so. They also send you 'anti-fraud' emails if you make joke comments about your terrorist sandwich.
It's like a paypal, but worse.
Seriously though, Apple has a terrible time creating online services (http://www.zdnet.com/article/apple-and-the-cloud-a-magnifice...) and there is no way another entry in the "Proprietary, heavily policed, middle-man-encumbered social payment tool" is going to go anywhere.
Apple pay works really nicely. I could see using this new person to person service instead of Venmo if it comes preinstalled, works nicely, has Apple's generally strong privacy controls and policies, and is super simple to use.
Seems like a smart move to me on Apple's part.
If that is your yardstick for "success", they can reach it.
But fracturing the market by yet another 10% is not my idea of the future of money.
Source, please?
1. https://www.reddit.com/r/netsec/comments/34e6si/whatsapps_en...
WhatsApp still doesn't have the new fancy encryption on iPhones, and you don't have to turn off SMS completely for iMessage; you just disable SMS fallback for users who are registered for iMessage
In addition, there are well-known cases of Venmo being insecure by design, because it relies on interbank transfers. The response from Venmo is that you should not use Venmo with people you don't trust, because the money can be clawed back. So, for example, for receiving payment for an item you sold on Craigslist. I highly doubt Apple would put its name/the TouchID brand on a service with similar pitfalls.
Stuff they've launched since then such as iCloud Photos has been working great. Heck Apple Pay works extremely well and that's technically a 'cloud' service.
So I guess you have to do those things yourself. Perhaps this is why CloudKit is more reliable -- because it doesn't do the tough parts that Core Data syncing attempted to do?
* hundreds of millions of NFC-enabled, Touch ID-capable devices
* the platform vendor advantage: it would come pre-installed on new devices and in a future iOS update
* users already transact billions of dollars through Apple services: Apple Pay, iTunes and the App Store
* unlike many banks and retailers, Apple Pay hasn't been hacked
Not only could Apple create a Venmo or PayPal-like service using ACH, it would do something with in-person payments further down the line thanks to NFC and Touch ID.
Just as we've seen a large drop in the use of Google Maps on iOS once Apple Maps was good enough and came pre-installed, the same would happen with Venmo, PayPal, Square Cash and the rest, especially for those folks who've never used any of those services and are getting their first smartphone or dipping their toe into app-mediated payments for the first time.
Some people have speculated about Apple doing some kind of cryptocurrency (Dell and Microsoft accept bitcoin, for example), what they really need is real-time, multi-currency transactions, with the ability to create their own currency or token if they wanted to and that's Ripple: https://ripple.com/blog/a-new-chapter-for-ripple/. Ripple would enable Apple to do its favorite thing: cut out the middle man. And of course, Ripple would allow users to transact in whatever cryptocurrency they wanted to in addition to fiat currencies.
Apple's in a unique position to make this happen. And yes, it could be bad news for Square.
[0] - http://www.businessinsider.com/android-is-for-poor-people-ma...
[1] here's a deconstruction of the data in the article: http://forums.appleinsider.com/t/158143/twitter-heat-map-sho...
[2] here's one explanation why: http://readwrite.com/2013/01/29/why-do-americans-hate-androi...
That's obviously true globally, but not for some of their more important markets. iOS and Android are roughly equivalent in the US for example, with the latter having maybe 10% more of the market – I think?
While there's no doubt that instant money transfers are particularly useful in less developed markets, it's not like it wouldn't still be a useful service in the US.
"I want to send you money. Do you have an iPhone?" "Yes" "Okay, here's the money."
versus
"Do you have an iPhone?" "No" "Okay, download SquareVenmoPal and I'll send it to you".
There's a built-in audience for Apple Pay that might prove to be beneficial.
They MAY release the payment stuff for Android (so users can receive payments) but I doubt they want to be a general payment provider for Android users.
Knowing Apple's UX, it'll be rather easy-to-use if it's available – so I'm not sure that the overhead of 'figuring out if the other person uses an iPhone' would be any higher than figuring out if they use Venmo or PayPal or Square or whatever the other options are.
How can we assume this?
This exact thing has been tried many, many times - and sometimes to great success. What inherently makes you believe Apple's spin will be so much better than the other services and their unique problems?
The challenge Apple will face has nothing to do with UX - it will have to do with userbase.
It's likely (although not absolute) that using this service will require an iOS device. Given Android devices far outnumber iOS devices, this may pose a problem. Other services like PayPal and Square are universal services (device agnostic), and accounts are free (compared to Apple's barrier to entry which will likely cost you an iOS device).
Obviously we can't know for sure – but it does seem like a pretty safe assumption. Apple Pay is a good experience at the moment; it's easy to see how that experience could be extended to inter-device transfers (bring them close together, enter the amount to transfer, Touch ID and done – or something similar).
The challenge Apple will face has nothing to do with UX - it will have to do with user base.
The service will likely be available instantly to literally tens of millions of people with no additional effort on their part, as soon as Apple roll out a software update. That's a big benefit for Apple.
It's likely (although not absolute) that using this service will require an iOS device. Given Android devices far outnumber iOS devices, this may pose a problem.
I think I responded to this elsewhere, but that's only true globally. Bear in mind that even Apple Pay is only available in the US and the UK at the moment; iOS share in those countries is around 40%.
Other services like PayPal and Square are universal services (device agnostic), and accounts are free (compared to Apple's barrier to entry which will likely cost you an iOS device).
They do have the additional barrier of not being available to all users by default, though.
Well, they managed just that for payments with Apple Pay -- and with the iPod, iPhone, iPad etc for their respective markets, so...
In the US, where this payment service would likely be available first, the iPhone has a marketshare of around 44% and growing. So the difference in marketshare is in the single digits: http://www.macrumors.com/2015/09/03/iphone-us-market-share-c...
Apple sold 74.5 million iPhones this quarter a year ago; they could sell even more this year, given the start the iPhone 6s had this year (13 million) vs. last year (10 million) during the first weekend of availability. If this keeps up, iPhone marketshare could surpass Android in a couple of years or less.
Second, just like with iMessage, Apple could differentiate between iOS users (blue bubbles) and non-iOS users with their green bubbles. Yes, this is a real thing: "It’s Kind of Cheesy Being Green" https://medium.com/message/its-kind-of-cheesy-being-green-2c...
The easiest thing for users would be to include payment in iMessage, similar to what Facebook and others are doing with their messaging apps.
Blue bubbles only. ;-)
iPhones are extremely secure thanks to TouchID and Apple's software.
Apple already has payment info for me and a good relationship with banks.
They're normally pretty great at UI and can integrate it into the OS in ways no 3rd party ever could.
It will be built into the phone and come preinstalled so I don't have to convince people to install it.
Apple shows a lot more respect for my privacy than other companies that I could see doing this (such as Facebook/Google) and isn't a company I already despise (PayPal, YMMV when it comes to despising Apple).
Let's look at this a different way: no one has cracked this potential market yet (at least in the US, just nibbling at the edges)... what makes you think Apple can't make a good play?
I think Apple could build a tremendous P2P service based on your comments. But it's never going to be the platform lock in they desire because if we really do have meaningful broad adoption of P2P only cross platform offerings will work.
Venmo may have great market share among people using apps to pay friends. I'm suggesting the total pool of people is MUCH bigger and Apple could take a good chunk of those people, not unlike when the smartphone, tablet, MP3 player, or digital music store markets got MUCH bigger. Will they take it all? No. Probably not even 'most'. But there is still a large opportunity there.
I've never used Venmo, but I wonder if they'll survive or end up a player that was there too soon or at the start but is overtaken by the 2nd wave.
There are plenty of companies/brands that fit that model. Diamond Rio, Palm, ICQ, Blackberry...
Or maybe the banks will come in and crush this market somehow. I know many are trying (BoA, Chase, USAA), but they may not get the UX to work well or be willing to cooperate between banks.
Of course it could; for a growing number of people, the combination of Apple Pay, Touch ID and the iOS eco-system is already creating lock-in. If Apple were to create a P2P payment service that was secure and dead simple to use--kinda like Apple Pay--it would become the leading way to pay on the iPhone in a week or two.
Looking at the latest 10K, Apple sold over 400 million iPhones the past 2 fiscal years. Yes, that's a relatively small percentage of the global cell phone market, but that puts them at around 44% (and growing) in the US, so they could easily create an iPhone-only payment service if they wanted to. Even something that leveraged the fact that all Apple Pay users have at least one debit card in their Wallet app that could be used to send and receive payments.
Apple of course has the huge advantage of being the platform vendor and being able to make their payment app available to hundreds of millions of potential users literally overnight with a software update. None of these other guys--Venmo, PayPal, Square Cash--can do anything like that. And among these companies, Apple is likely to be way more trusted, especially among the 40 and 50 year-olds who not only have never heard of Venmo but wouldn't trust it with their payment information. Apple doesn't have that problem.
Edit: I wrote about other Apple advantages in an earlier post: https://news.ycombinator.com/item?id=10550853
I would imagine that a consumer-to-consumer Apple Pay would work similarly. Hell, it might be integrated directly in the messages app.
Venmo is a holding service, requiring an extra step to actually get your money.
Square Cash, while easy and directly person-to-person, is slow.
Fix either of these issues and I'll convert.
Speaking as a Canadian, I can already use email to transfer money to almost any other Canadian, because our cartel of banks use a common system.
These are things that had a life as separate items in days of yore and separate websites not long ago. They're also things that naturally lend themselves to the format of a phone.
You'd have thought the mobile wallet would have been the first thing on the minds of the big platform companies.
I guess the hard part is that agreements need to be made to reach standards. And since everybody would like to be the "gatekeeper" of a payment service, this is particularly difficult.
By the way, I'm also still waiting for a password manager in my watch that seamlessly integrates with my desktop/laptop computer.
Arguably PayPal has done the same thing, but so many people have bad experiences with PayPal there would be a lot of love for a good alternative.
And of course it would lead to more Apple device lock-in. Tim Cook isn't going to hate that idea.
Maybe we should just sell the entire economy and everything in it to Apple and be done with it?
Seems to be the latest push by Apple to integrate Apple Pay into some sort of payments ecosystem by force.
Should be interesting to see if there is any compelling reason to use Apple's solution over Venmo which has a huge incumbency advantage at this point.
I've never heard of Venmo, nor have any of my tech friends.
The key to the product is the strength of the network. They got all the major banks and CC providers to sign onto the platform, which was unprecedented. So from that standpoint, it's a fantastic product.
It's not particularly well designed, I don't know why there's a social dimension to it, etc. I don't think every product needs to be impressive and I don't mean it as a dig on Venmo. Just that if there IS a way to fill this niche in an "impressive" way, Venmo isn't it.
Edit: Actually Square Cash is pretty damn impressive. Emailing cash instantly with no need for accounts? That's baller.
insert chuckle here
Perhaps because Apple has incredible resources compared to Venmo, no one over 30 uses Venmo, and because Apple can easily integrate with the ACH system to enable these transfers.
If Apple were so inclined, they go so far as to have a banking subsidiary that was a stakeholder in the ACH system, thereby allowing them to shape the protocol currently being worked on to allow real time ACH transfers.
http://techcrunch.com/2012/12/21/facebook-poke-vs-snapchat-w...
https://gigaom.com/2014/09/04/facebooks-slingshot-experiment...
I'm not sure why you'd consider this to be 'by force' – surely having a large market share, and offering a decent experience, are enough reasons for an ecosystem to develop because users want it?
Having a large market share of what, the smartphone market? It's the users of the peer-to-peer payment service/application that they need, and they have 0 of those right now.
Venmo already has millions of those users (many of whom who use iPhones) due to a good UX/UI and seamless integration with all major banks/card providers. So what value does apple bring to the table if my network is already set up on Venmo?
I think having a large smartphone platform to which you can roll out new features is really useful! There are what – maybe 4-5 million active Apple Pay users? That's a decent chunk of in-built market for the service, assuming it's seamlessly available to them all.
Obviously P2P Apple Pay doesn't offer you much benefit if you've already got a working solution to the problem.
Venmo vs. Apple. I'll take my chances with Apple.
Yes I realize Venmo is controlled by Paypal.
This service will push adoption of apple pay as well as benefit as people start to use it; I predict it'll take off here in exactly the same way that Paypass and similar took off in Australia when they were introduced. Lots of skepticism tied to a huge acceleration in uptake.
I will say that Venmo already is installed, is aware of my contacts, who I pay the most, and my payment details. But I use Apple Pay and I agree that it would be heavily adopted just because it's already there and it's one less "account" people have to worry about.
> It also represents the latest attempt by banks and other providers to shift Americans away from cash and checks.
The good news is that the police can't steal the cash on you anymore. The bad news is now all of your purchases will be tracked all the time.
They may not be the biggest in everything they're successful at, but they don't need to be #1, as long as they're the #1 premium.
https://play.google.com/store/apps/details?id=se.bankgirot.s...
It's interesting that this is the subtitle. That is not the first service I would have compared the idea to.
That being said, I ran into someone recently who uses Square Cash with all her friends, but that's the first person I've hear using Square Cash (I downloaded it when it came out but no one else was using it.)
A very interesting real-world example of the network effect among second tier services. Second tier as is not FB, Pinterest, LinkedIn.
This is consumer -> consumer. Letting me send my friend $5 to split the tab on the pizza he's ordering or a quick $20 birthday gift to a niece.
Having a centrally-mediated, proprietary cryptocurrency endorsed by Apple/Google/Amazon/Facebook is the worst thing that could happen to the cryptocurrency community right now, so I'm glad none of these companies are pursuing this opportunity yet.
(This isn't necessarily a bad thing... although I'm certainly not a fan of this approach)
Remember that the miners profit from increased competition and tx fees on small block sizes, and they control the block size.
It's more probable that banks will use some other system than ACH before bitcoin block size is ever increased.
However, unless Apple has had a secret bitcoin project going on for the past few years, it's too early to deploy something like this. Their first person-to-person product certainly wouldn't use a cryptocurrency.
If 10 million people today used off-chain, their transactions wouldn't complete until 16 days later. If 10 million people then used off chain tomorrow, their transactions wouldn't go through until 32 days later.
t+22 days and you're already waiting a year to get paid in some instances.
We're not there yet; this would require additional op codes to be added to get the full capabilities.
Most people and merchants do not want to be paid in arbitrary I.O.U.s that take weeks or sometimes months, which is essentially what side chain is.
Good podcast about payment channels: https://letstalkbitcoin.com/blog/post/lets-talk-bitcoin-219
And on the lightning network: https://letstalkbitcoin.com/blog/post/lets-talk-bitcoin-242-...
Lightning Network info site: http://lightning.network
Another problem is that the plethora of online wallet services and mobile clients means that the user has to take responsibility for vetting the software or service they use to participate in the bitcoin economy. This ends up being very risky because developers are not legally responsible for loss of funds due to software errors, poor security or something more sinister.
On the other hand, the relatively strict and standardized operating procedures of the banks keeps customer money safe in practice and a trusted brand like Apple is held to a higher standard with regard to the trustworthiness of their software.