On the whole, I think this is a good trend - it makes the economy more efficient, it encourages people to celebrate diversity instead of shunning it, and it's how the upper classes have operated for a long time, which is the source of a major power imbalance where corporations & rich people feel entitled to ask for anything and then working-class people feel ashamed to refuse. This is just the same attitude filtering down to formerly middle-class people, likely fueled by desperation as the traditional social compact breaks down and their previous income stream dries up. It'll take a period of adjustment as people realize that "No" is a perfectly fine answer that you'll have to give the majority of the time, though, and many people are very uncomfortable at the breakdown of unspoken norms (hence the article).