Yahoo Talent Exodus Accelerates as Marissa Mayer’s Turnaround Flounders
recode.net
recode.net
And remember David Pogue of the New York Times? His opinion was always spread widely when he was at the NYT...I've literally never seen any thing that he's written tweeted in the wild since he's been at Yahoo (though once in awhile I'll check in to read his stuff, which is actually still quite good and better than the NYT's current tech columnist).
I know cultivating a media brand is different than building and maintaining your core engineering team...but the media push was one of the big initiatives from Mayer and it went pretty badly.
[1] http://variety.com/2015/digital/news/yahoo-misses-q3-earning...
I've always thought the best play for Yahoo would have been to swing right and become a "Fox News" of the internets.
All of these tech/acquihires and throwing good money at Stanford/Google pedigree will not work. Yahoo does not have the culture, infrastructure or the talent to compete with Google/Facebook or become a Netflix. They are far behind on many fronts and instead of investing in areas that will be hard for them to compete, they should invest in areas that they are already successful (Fantasy sports, Yahoo Sports, Yahoo Finance).
The millennials who have already decided Yahoo is not cool are not going to change their mind because of SNL episodes, community or Katie Couric. Mayer needs to understand this.
Asking because the article mentioned some people staying only for a few weeks. In a small startup, not seeing traction would be reasonable cause for departure since your paycheck directly depends on it. In a large company, things are not always interrelated in the short term. So there is more time to try out things. I guess the question is: how long should one try to make a new job work?
Multiple quick departures in a row are kind of a red flag for somebody looking to hire a full-time employee, as opposed to a consultant of some kind.
Really? I've never had an interview where I've been told the team has constant high pressure arbitrary deadlines, a culture of micromanagement, a lack of autonomy, no career progression, low skilled colleagues, etc. Yet these kind of companies are the majority.
If your field really is that tight-knit, then you'll have to use your best judgement. If the employer you're leaving really is that bad, then you have to trust that everyone knows it, and nobody will blame you for leaving them. They might more wonder why you hadn't heard about how they really were ahead of time. Or if you actually are uncooperative, unprofessional, or otherwise unproductive, expect that to get around too.
I want to find a place to work for a long time, but the quality of software work these days is laughably poor. There are so many ways a job can be bad -- not just normal bad, where you grind it out for 40 hours (I've done plenty of that too and lasted long stints at previous employers), but really, seriously soul-crushingly bad -- that it has made me considerably more paranoid about the motivations and red flags that employers reveal during interviews and hiring.
In general though, most people are willing to at least ask me to explain my unusual resume, and any time my technical skills are evaluated early on, they can see that I know what I am talking about and it goes OK after that.
I'm not sure what lessons this has taught me. Everyone says not to quit a bad job until you know for sure that you have another job lined up. But even though I've quit two jobs in a row and had to live through very hard circumstances and very long, demoralizing spells of unemployment, I still don't actually think my overall life would have been better if I had continued to allow myself to be so egregiously mistreated in those past jobs. I still think the awful grinding-out-the-unemployment stuff has been at least an order of magnitude better than enduring mistreatment, even though it hasn't been good.
Depends on your mandate going in. Stick-to-itivness is a desirable leadership quality. Most industries consider business cycles in annual terms. If you can't move the needle in 24-36 months, do everyone a favor and move-on. A 3 week stint however, is not worth putting on your CV.
> Stick-to-itivness
Tenacity.Bottom line, it could encourage me to hire someone or not hire someone, just like any other bit of experience in their background. Just in this case its more about them and less about what they did in that previous role.
[1] and the company is still in business, and it didn't announce it killed the division you joined just as you joined Etc.
This question really speaks to me right now! One of the major reasons I was hired into my current job of less than two months is that I have lot of experience working in a very process-heavy environment and I'm tasked with developing appropriate processes for the pretty chaotic company I'm with now.
While I'm sure I can turn them around, there are challenges coming from every direction. The situation is somewhat worse than I expected and I need to have a frank talk with the owner about what timeframe he expects to see a significant move of the needle. I've made a few minor improvements in the 6 weeks I've been here, but people's attitudes are going to be the hardest to change.
I give it a year.
My personal experience is a cto totally lied about a job. I was hired to do ml and ended up being a generic backend dev; nothing I worked on required any ml knowledge. I quit after 8 weeks. Oddly enough, the cto -- an early google engineer too -- was very butthurt. He told me I was childish for expecting the job description to match the job; I told him he was a liar and that was the end of that working relationship.
I definitely wouldn't be bothered by someone saying "it wasn't a fit" for a job that lasted under 3 months. In fact, I'd probably think less of you for hanging around in a bad situation for 8 months rather than just saying this isn't working and bailing fast. When I hire, if it isn't working, and we can't make it work, ending the situation quickly rather than dragging things out makes the best of a crummy situation.
Didn't get a lot of hires that way.
Seems like he should have been head of marketing, not technology.
And it wasn't just the way the firewall between editorial and advertising was dismantled by Mayer. He documents the atrocious working conditions, the extent to which the executives Mayer hired to manage YN had no idea what they were doing, YN's reliance on gimmicks to try to juice page views (which didn't even work), and the way the site's editorial mission seemed to shift from week to week. Lehmann tells a particularly hilarious story about a Yahoo exec trying to pitch a Crossfire-type blog where a rightwing blowhard and a leftwing blowhard would argue with each other. The exec really wants to hire Robert Novak, not realizing the guy had died two years ago.
Anyway, after reading this and then reading the OP...not surprising.
[1] http://thebaffler.com/salvos/purple-reign [2] http://deadspin.com/dan-gilbert-didnt-like-a-yahoo-blog-post...
Perhaps we are just now starting to see the effects of potential internal management hypocrisy with all these departures, especially the ones that only lasted a brief time.
Of course, this may be speculation on my part, but I can't see how decisions like those would encourage people, especially high performers, to stay long term if this is indicative of Yahoo management philosophy.
Ref:
http://gawker.com/5987043/yahoo-ceo-marissa-mayer-installed-...
http://gawker.com/5986462/yahoo-ceo-marissa-mayer-no-more-wo...
Either way, you're right about needing to open it back up. The impact to morale overall must have been huge when these people had to scramble to protect their livelihood.
Shitty Yahoo products.
* [1] http://www.businessinsider.com/ex-yahoos-confess-marissa-may...
Well... if you have, say, 80 people working for you, and you discover 15 are dead weight... cutting them would mean you can do your division's job with 65 people. You wouldn't have any room to argue for budget increase. That's a cynical view, but one I've seen played out a couple of times over the years in my travels.
VPN usage statistics. We have to take Y!'s word for it, but most news stories about the policy change say that Mayer looked at usage statistics to find that many work-from-home employees were working less than full time. I can't find a cite right now, but I thought I read that several employees would go weeks without logging in once.
That said, I think it was a poor choice to abolish the WFH policy.
How do you tell whether or not they're actually working when they're in the office?
It's easy for them to measure office hours or lines of code or commits or bugs fixed, etc. This does not logically imply that the person is actually doing any "real" work but it creates the perception and it's easy to measure and so managers are fond of it.
At the end of the day you need to manage the perception that you're working or not working. When you're not working in an office it's even worse. You just lost the easiest way: creating the perception that you "put in the hours". Don't make this difficult for your manager. That's my experience anyway.
I would say there's a more universal difficulty of understanding the productivity of jobs different from our own.
Surely a design or QA lead would easily detect when someone is not actually working?
When QA does not work, there will be very few bug reports, and your support will see the number of tickets shoot up.
But you must have some process in place to really identify the bottleneck. Something I assume a big company should have.
Mayer did not trust them, and hence her fiat action of banning working from home.
The company promised a turnaround that hasn't happened. The people leaving largely seem to have been in positions to have a strong sense for when and how such a turnaround would come to fruition--and their actions suggest to me a lack of confidence.
I do agree that the memo didn't really help the company in any notable way. Whatever it could have helped was surely more than offset by what it could have--and did--hurt.
And don't get me wrong, I understand why some companies may want people to always be present in office during business hours. But what bothered me the most was the tone, because that memo was a threat against people that, for better or worse, probably helped build Yahoo and made it what it is today.
In other words, the morale of employees could have been affected by such decisions. And unhappy employees in the creative sector are not productive employees. So you could say that they missed the turnaround. But what if they missed that turnaround because of how things are managed internally? It's not that far fetched.
"Mayer, who habitually asked deputies where they attended college, balked at hiring her as a contributing editor for Yahoo Food. According to one executive, Mayer disapproved of the fact that Paltrow did not graduate college."
http://www.businessinsider.com/mayer-refused-to-hire-gwyneth...
tl;dr Mayer can no longer hide behind everyone's hopes and dreams of a monster Alibaba IPO.
Yahoo owns a minority stake in Alibaba - a huge fast growing company. Yahoo is worth $30 billion but the Alibaba stake is worth $23 billion* and they also have a minority stake in Yahoo Japan worth $2 billion* and $5 billion in cash.
It doesn't make sense for an operating company to hold investments worth many times more than their core business. Yahoo today trades more on what happens to Alibaba than anything Yahoo management has control over. This has perverse effects like huge management incentive bonuses based solely on Alibaba's success. Not to mention they would have saved billions in taxes if they had spun it off years ago.
*-pre-tax
http://www.cnbc.com/2015/10/21/yahoos-business-now-worth-les...
I really doubt it. The "no work from home" edict applied to about 150 employees total; and the vast majority of them were deservedly kicked out. There were a handful who were doing a tremendous job, and the were allowed to WFH.
That is the problem right there: shitty managers at Yahoo. I spent a few years there, and despite being in the industry for many years, I've yet to find a more dysfunctional setup. Managers have absolutely zero accountability at Yahoo. In any other place, if engineers start leaving a manager, it would be cause for concern; if too many do so, the manager is axed. But in Yahoo, shitty managers hang around, hopping from project to project, biding their time till they can find a new project to shit on.
And the tech stack?!? Don't even get me started.
Yahoo needs to cut out its management layers, and reduce the manager headcount by 75%. Only then will it start turning around.
is that still a nightmare to work with remotely?
To me, technical mediocrity at yahoo is the number one problem.
Microsoft has Windows, Office and Xbox.
Amazon has massive web server and product distribution platforms.
Apple has OS X and iPhone.
Google has Android, search, ads, and an online office suite.
What does Yahoo do? I guess they have some long-time email users and a well-liked stock tracking platform?
Banner Ads: $423M
Search Revenue: $403M
Other: $245M
2014 total revenue for year was 4.6 Billion
Apparently they're selling a few billion dollars worth of ads.Millions use Yahoo website daily and Yahoo email.
Yahoo is the fourth/fifth most visited website in the world. WORLD.
Yahoo's ONLY problem is that they want to be a leader in their industry. If they did not and were content with milking their content and user base, they would be boring but very profitable.
Yahoo can deploy many products to its audience and be a leader again.
I'm not doubting if Yahoo could build (or buy) some cool tech products and put them in front of their large audience. But the real question is whether their audience is the sort who would bite and eagerly adopt new technology.
While I am sure there are exceptions, I think the bulk of people visiting Yahoo and using Yahoo properties are there because they can't or don't want to change things up. I think how many of those hits to yahoo.com come from library computers that are hardwired to visit it as the homepage, from my parents computers, from people who will load the yahoo.com page to type "Gmail" in the search bar "because that's how the Internet works" etc.
The early adopter set that's more consciously in control of their digital destiny and eager to try new things are already giving their eyeballs to Apple, Google, and the swarms of shiny startups orbiting their ecosystems.
I'm not celebrating this fact. I wish there were more tech centers of gravity to choose from, and I am saddened that Yahoo (along with so many others) is unable to break through.
In the sense that both Google and Yahoo are mostly focused about showing adds, they are not that different. Google has just more means of showing ads that are more effective, and viewed as cooler by its users.
Actually they have like ~1.37 Yahoos worth of non-ad revenue[1][2]
[1] https://investor.google.com/earnings/2015/Q2_google_earnings...
[2] https://investor.yahoo.net/releasedetail.cfm?ReleaseID=92308...
http://www.listsworld.com/wp-content/uploads/2012/11/good-qu...
Yahoo had it all - email, answers, news, stocks, search, and they even invented Hadoop back then to sift through all their data. They just never had any larger vision to integrate any of their assets properly to solve a grand problem.
They always just threw ever more noodles to the wall and tried to see which ones would stick.
There's zero coherency in anything they do, for me it's just a diverse bunch of poorly maintained and integrated services that's purely kept together with duct tape, page rank and marketing hacks stacked on top of each other.
It's the kind of slow death when there's just enough recurring revenue left that it's hard to screw things completely up, even with a league of completely dilbertized MBAs in charge battling each other until the last of talented people have left.
My Dad used to spend time on Yahoo!'s portal too, mostly for stocks and movie information. I never thought it was worth going directly to Yahoo, but if a Google search sent me there for a stock then I'd read it.
The original "synergy" idea was more about being a portal. But those don't exist anymore because search completely superceded it. It seems too late for Yahoo! to revive its search business. It isn't a good aggregator or content discovery platform because there are stronger competitors like Reddit, Twitter, and Facebook.
Silicon Valley was abuzz with excitement, thinking Yahoo would once again become a tech-juggernaut that it once was, competing with Facebook, Google, etc.
Truth be told, the previous CEOs geared up the company to be more like Buzzfeed than like Google, making Yahoo a media company.
Granted, Yahoo would never be in the same circles as the common tech-juggernauts, but this is the natural evolution of companies.
Monsanto once used to make poison, now they force their fake-seeds to feed the world.
Deep down, we all wanted Yahoo to go back to being something, afterall, it was a cool company once upon a long 1990s time ago, but Mayer was probably the worst hire of them all.
In the end, it doesn't matter though. She has a vested interest somewhere north of US200million and her failure at Yahoo will be celebrated when Twitter hires her as "Head of UX" once someone like Carl Icahn buys Yahoo shares to spinoff Alibaba faster and then spinoff: Yahoo Finance (Bloomberg), Flickr(Facebook), etc.
Ouch.
She has been a CEO of a publicly traded company for 3 years. One that was "seemingly" in trouble. 3 years is a long time for a company that was founded 3 years ago. Yahoo is 21 years old and still alive (and somewhat doing well).
I honestly believe Mayer could do it but since none of their apps are FB/Instagram/WhatsApp nor do they have the traction as these juggernauts, I'd suggest a partnership.
Come on Yahoo. Find a niche, make some money.
Losing these talented people. Maybe it's because they didn't perform or didn't realize the large task they they'd be responsible. Or maybe Mayer only hired them to steward a certain project (this wouldn't explain the quick exits but not all of these exits are quick). Mayer is a work horse. The issue might be with the hires and the difficulty of tasks.
It's just really, really hard to buy something "hot" without killing it (by external reputation/customer satisfaction or internal employee exodus)
Off the top of my head I can only think of two that worked (Instagram, WhatsApp) and Facebook deserves huge credit for that.
I don't think my own employer (Nokia), even in its heyday, ever successfully acquired and integrated a company.
There's not going to be any turnaround. All that trying to turn it around is doing is enriching the senior executives at the shareholders' expense. The above plan will maximize returns to the shareholders, not hiring another whiz-bang CEO to make a nine-course gourmet meal out of this pile of fetid dung.
Then I would swing right and turn Yahoo into the Fox News of internets.
Get bunch of Radio talk show hosts and conservative commentators, give them multiple platforms and let them loose.
Get some cheap TLC reality shows that are exclusive and really try an appeal to Yahoo's current demographics.
Instead of trying to appeal to the educated and affluent already entrenched in Google and Facebook, you invest in what you have and expand that market.
This will create growth and momentum in the company. Once you have that, you compete with Google and Facebook.
Yahoo's ad service was a lot nicer than MSFT Ad Center and nearly as nice as AdWords. They gave up on one of the most strategic positions they had.
There is a pile of other stupidity there before and after that others could speak about, but with Yahoo making a deal with Google, it will only continue to be dumb.
I believe the entire culture, history, and everything at Yahoo is predisposed to failure and is beyond fixing. It's like a losing sports team who has a history and culture of losing. It takes an entire overturning of everything usually to fix it.
You can thank Carol Bartz for that. She should be enshrined in the same pantheon as Carly Fiorina.
>>Just last week, Yahoo lost two senior women execs — development head Jackie Reses to Square and marketing partnerships head Lisa Licht.
Before that, another exec once close to Mayer — CMO Kathy Savitt — left for a job at a Hollywood entertainment company, although sources said that was due in part to increased estrangement between her and Mayer.