Should really be:
He was served with an NSL requiring him to gather the private encrypted emails of one of his users.
Rather less inflammatory, and more accurate - the NSL really only affected the person (actually, it may have been slightly more - two people?) using the service that was being targeted. The reason the service was shut down was because of the precendent; the request was definitely not for blanket access to all users communications, which would be blatantly illegal.