> I don't think this is one of those cases.
It most definitely is one of those cases unless you think Jay Carney's argument can be dismissed out of hand as being entirely factually incorrect.
> But when the press reports actual wrongdoing you should address the problem
By stating it this way, you have already ceded that the press's report is truthful and accurate. Furthermore, you seem to just accept that the press's views on what constitutes "wrongdoing" is reasonable and honest.
The substance of Carney's objections is that the report was not, in fact, truthful and accurate. He states, for example:
Elizabeth Willet, who claims she was “strafed” through the Anytime Feedback tool, received only three pieces of feedback through that tool during her entire time at Amazon. All three included positive feedback on strengths as well as thoughts on areas of improvement. Far from a “strafing,” even the areas for improvement written by her colleagues contained language like: “It has been a pleasure working with Elizabeth.”
He's accusing the Times of failing at simple fact-checking. He's accusing them of failing at responsible journalism. Either Carney is wrong or it is "one of those cases." It can't be both.