Google’s growing problem: 50% of people do zero searches per day on mobile
theoverspill.wordpress.com
theoverspill.wordpress.com
Error #1: despite Google explicitly stating half the searches are mobile and "this excludes tablets" [1], the author accidentally included Android tablet users in his calculations (he used the "1.4 billion" Android users figure). At least 200 million of these 1.4 billion are Android tablets, so the number of Android phones is 1.2 billion. This sets the mobile searches per device per day at 1.04.
Error #2: the author's gross rounding of the number of PCs in use is incorrect. It was already estimated at 1.5 billion in 2013, and said to grow to about 2.3 billion by 2015 [2]. Just plugging this number into the author's math, and this sets the desktop searches per device per day at 0.87.
So fixing these two errors alone and you end up with the conclusion that mobile users search a lot more than desktop users (1.04 vs. 0.87).
[1] http://blogs.wsj.com/digits/2015/10/08/google-says-mobile-se...
[2] https://www.gartner.com/doc/1602818/forecast-pc-installed-ba... (That's the most current estimate I could find —honestly 2.3 billion is likely an overestimate because they didn't forecast the tablet growth, but if it is anywhere above 1.85 billion my point and math stands).
#2 Gartner revised its calculation for the PC base earlier this year - if you followed my linkblog you'd have seen the reference to its latest calculation [1] which puts the number at 1.48bn in 2015, falling constantly towards 1.38bn in 2019. That might get revised, of course, but the 2015 figure is probably accurate.
I mean, when I'm on social media, I'm rarely cross-checking information, let alone doing something useful with the information I find. So I don't need to search. It's basically pure consumption.
Perhaps that's just the general thing about mobile - that people aren't productive while not near their computers. Personally, I never use my smartphone for anything then note-taking, and even that is a tedious task. That being said, I actually Google more often since I got an Android phone, due to the fact that the Google-search bar is on my front-page, and so I don't need to open my browser manually.
I remember owning a Treo way back and at that time, a phone was something I could easily compose text and be productive on. Ever since my first smartphone with a touch screen keyboard I've thought of the phone as something to read or play games on. Entering text has become enough of a chore that I stopped thinking of a phone as a productivity tool. It's good at keeping me entertained on the subway or being a music player, but that's it.
TLDR: They all suck. Terribly.
Assuming your users will fall back to voice-search is not an assumption you should make without having the data to support it.
Plus the voice recognition's accuracy is absolutely stunning for me; even in a crowded bar.
Captures both the failure of the technology and the resulting anger!
I'm also learning Chinese using a mixture of tools on my smartphone, including speech recognition. I can't tell how good this is in general, but it is clear that the transcription works when I pronounce something correctly.
The worst performance I get is when I try to speak in my home (American English) dialect. "It can't see the forest for the trees" becomes "Kansas City forest with trees." So yes you may need to code switch.
And yet, I refer to my phone as "he".
>so much that he understand almost everything I say.
By contrast, I use VoiceAttack to tie voice commands to keyboard macros on my desktop, and it does what it's supposed to most of the time (but I bet it wouldn't if I had an accent.) Voice control definitely isn't an unsolvable problem, but it sure seems like one whenever I try to use it on my phone.
Thanks for that! Never heard of the program; I'm going to try it at work tomorrow :).
For longer text, voice dictation also doesn't fix the problem. Sometimes it works but often you have to seek to arbitrary points in your sentence/paragraph and fix errors. I preferred a physical keyboard.
I also do everything I can to avoid the need for a lot of text input on mobile and save it for when I have a real keyboard. I agree with other users that the decline of physical keyboards on mobiles has had a terrible impact on their real-world productive use, but speech-to-text helps alleviate that a little bit at least, if you don't mind homonyms getting mixed in there occasionally.
I want to just pull my phone out of my pocket, hold a button (or ideally hold a button on a smartwatch) and speak a command. Using the button release to finalise would also speed things up, because the phone doesn't have to wait for silence to know you're finished. It would also work better as a keyboard replacement. Select text box, hold button and speak to type.
It just seems so obvious to me that I don't know why no one's done it yet.
If I don't use regular Google search due to privacy and tracking concerns, why would I use Google Now?
While I like not having a physical keyboard, aside from text messages, I loathe typing anything of length on a smartphone.
I also find the UX of the iPhone's autocorrect to be really backward and frustrating; when I type a word, and I get a suggestion, I shouldn't have to lift my fingers from the keyboard to kill the suggestion. If I keep typing -- then keep what I am typing.
And yet, it's the most prominent feature in view whenever you see a "glamour shot" of a new Android device. It's a Google OS, so of course it's got to have a prominent search bar! But I never once used it—I suppose reinforcing the findings of this article. The ugliness (both visually and metaphorically) of a big Google search bar on the home screen of my phone is one reason I dropped Android.
I understand that you no longer use an Android device but hopefully this is helpful to anyone else who happens to read the comments and has similar wants. There are other launchers but I haven't kept up with them in a while since finding one that works best for me.
Seriously though, how is this:
http://i.imgur.com/kazES2a.png
supposed to be better than this:
http://i.imgur.com/RIKz2qe.png
(in fairness, I had to throw a bunch of icons onto the Google Launcher desktop because it's not my default and I wanted to show how space is used. Also I put neutral-ish wallpapers on so as not to distract but they're not my usual ones.)
This is how it looks: http://imgur.com/a/ce72A.
Those are fresh shots I just did, no editing or setting things up. That's how it looks on my phone every day.
There are some display bugs, particularly with the system flashlight widget, but I got used to them and I can't live with anything that has bigger / less dense icons. I also find a simple black background to look cooler than a wallpaper (having a screen that displays black well helps).
I was a die-hard iPhone supporter since I got my 3G, but switched to Android when I started at Google back in June. One of the things I like best about Android is the search bar on the home screen - I use it constantly. Half the time what I'm looking for isn't a web page per se (directions, apps, email, etc), and having search integrated into the home screen is extremely convenient.
The one thing I really do miss is being able to hold down the home button to activate Siri. Saying "OK, Google" is only successful for me about 50% of the time (and I have a very standard American accent) - when it doesn't work I feel like Scotty in Star Trek IV: The One with the Whales: https://www.youtube.com/watch?v=LkqiDu1BQXY
For no discernable reason, I have never gotten into using voice commands for everything.
(I'm grateful my natural inclination has proved out to be a good use of time, but now I don't even feel guilty about it, which is nice.)
If we were robots or Vulcans, perhaps socialization is a net loss, but for humans in general it is not. If you are trying to optimize your productivity, removing social contact is not necessarily moving in the right direction; the productivity optimum is not "zero social contact".
Of course "social networks" may be low-grade or negative socialization. Perhaps the fact it is "low-calorie" social interaction causes people to spend too much time on it when they could do better by other mechanisms. I don't know, really. I'm just pointing out that assuming social == not producing value is an oversimplification, if you're a human being.
Phone calls, SMS messages, IRC chats or even emails are way more healthy than whatever happens on social networks because they are bidirectional. And I'm not even speaking about the magic that happens when shaking somebody's hand or when receiving a smile.
So it goes both ways.
- broadcast but pull (not push) communication; everyone (from the group that can see a particular post) can join or leave a discussion at any time, and reading it does not require commitment to active participation
- asynchronous communication; I can drop a comment and read replies at my own schedule, and there is no expectation for immediate response
And no, you can't really disconnect it from the other side of social networking, i.e. posting cat pictures and news articles - they provide a social object, around which a discussion can form[0].
Complaining about social networks as "inferior" form of social interaction seems like complaining about potatoes as inferior food because they weren't around in Europe 500 years ago. Yes, living only on potatoes isn't the healthiest thing, but they are a decent food and even if you make it the core of your diet, you won't get sick.
[0] - http://gapingvoid.com/blog/2007/12/31/social-objects-for-beg...; curiously, this text now starts with an image that wasn't there last time I read it, and that perfectly sums up my opinion on advertising
Just as with fast food that depends on subsidized corn, ignorance and fossil fuels, social networks like Facebook represents the industrialization of our social interactions: fast, cheap, shallow and designed for mass consumption. And make no mistake, just like how the food demand is inelastic because our stomach doesn't grow bigger, so is our attention span as there are only 24 hours in a day, so the same strategies are employed by both sides, with Facebook being the new TV (how ironic, almost as ironic as organic food being industrialized).
And going back to the potato, we Europeans may have started eating it only 500 years ago, but the potato has been domesticated 7,000 to 10,000 years ago in South America. We simply discovered what other people have been eating for thousands of years. No such thing happened with social networks. Or with present day processed foods for that matter.
And you know, industrialized food and the modern lifestyle has been making us obese and gave us diabetes. We might also discover that this modern lifestyle is also bringing with it other gifts, like autism and I wouldn't be surprised at all if some conditions from the autistic spectrum are also caused by humans having shallower social interactions.
Are you sure you are not just experiencing confirmation bias?
A lot of very high-octane code has been written by devs who eschew social contact (any distractions, really) for the duration of the push, so I suppose it just depends.
I have a hard time believing that any "study" can really tease out optimum productivity for all cases.
Take running. Trying to get from point A to B as fast as possible requires different strategies depending upon how far apart they are. A very short distance is best done by going all out 100%, but if you do that for a marathon you'll be beaten by someone who paces themself.
"I did a thing" -> "Study comes out which says the thing is a good thing" does not conform to any useful definition of "confirmation bias" I can think of. (I can stretch it, but the result is not a useful definition.)
I can't speak for everyone in the group, but I feel a little recharged after a flurry of funny gifs or esoteric programming jokes.
(See my comment here: https://news.ycombinator.com/item?id=10419034 for my reasoning)
Communicating, managing projects, taking notes, reviewing/signing documents, sending payments, drafting designs, outlining documents, finding/ordering kit -- are these not productive?
Yeah, you're probably not doing hardcore document creation, or real research, away from a keyboard, comfortable chair, and a nice big screen, but that's not the shape of all productivity.
I think it's active vs. passive. You search to find something vs just consuming whatever Zuckerberg thinks you want to know about.
If those same people had a 27" screen during that same slice of time and space, they'd probably be doing the same thing.
How is that not search?
When you're a journalist ;-)
I think it's easy in theory (and probably hard in practice) to solve this problem. Google just needs to reduce the friction of web searches. I think they've gone a long way to achieving this goal on Android 6.0. For the uninitiated, they added that weird hold to search which automatically picks stuff out from the screen to search and often presents results in a way where it's really easy to switch back to what you were originally looking at.
Imagine if all you had to do was think about something to initiate a google search. Okay, that would probably get pretty dystopian but it would let you do many more searches even while your screen has been abducted by an app.
I think all google needs to do is reduce the frictions to search.
Literally all it takes to search is one click and you can start typing or talking.
I've got a motorola so I can also just start talking with my keyphrase and it will search...can't really get any easier.
The problems they have is usually the small screen that makes it hard to view much content at once and that text input is really burdensome. Some tasks require these and are thus not suitable for the mobile devices. They however also have advantages to be usable in many situations computers aren't (for using a computer while standing you need a special desk while you can use the mobile devices in almost every position and place) and touch input may be better for some tasks.
For stuff that would be possible both for computers and for mobile devices equally good there's the barrier that it's already been developed for computers and that everybody needing it for work already uses a computer, so you would need to put a unbearable mass of work into it to bring it to already is with computers today.
On mobile I feel "caged in" psychologically, but that may be influenced by having had the desktop experience as my first and also my primary experience in search.
What could help, is if there was an easy and smooth way to pursure browsing started on the mobile on the desktop, and vice versa to continue reading a document started on the desktop on the mobile.
One very good thing that Youtube does, is to record in the history the point at which we're in a video, so that if you browse to the history on another browser on another computer, it will continue the video from the point you left it. This allows you to switch between desktop and mobile and vice-versa. Cats can be watched on mobile, but if browse to a conference with slides and you want to take notes, you definitely want a bigger screen and a desktop computer.
It's similar for the browsing (including the bookmarks, and the tabs). If they were shared smoothly, one switch more easily between the two devices.
Apple has that; they call it "Handoff". It works reasonably well.
Although, I use exactly your desktop pattern on my phone. Go anywhere there is a search bar (they're all over on Android), and search "wikipedia foobar" and go straight to the first wikipedia hit. Works better than wikipedia's own search usually.
And their mobile site is actually pretty nice. I like it at least. I'll check out the app though.
One interface feature I like with the app is within-article navigation: if you swipe inwards from the right edge, you pull out a table of contents, and can easily jump to article sections by tapping one. This is useful enough that I find myself unintentionally trying to do it in mobile Firefox, hoping I can jump around a blog post or documentation's headings that way (I wonder if mobile FF could implement this? do enough pages use HTML headings in a semantically meaningful way?).
This is more a stylesheet choice, but the app also more aggressively collapses things other than the main article text, like infoboxes and tables. On the mobile web view I find I have to scroll down too much to get past big infoboxes and such.
On slower phones and slower data connections it's also speedier. Especially on longer pages and pages with more non-text stuff, my phone has a noticeable pause to render the page after it loads, while in the app it's nearly instant. The data transfer via the app is also low enough that it's usable even on slow connections (I'm semi-frequently on T-mobile's free global roaming, which is rate-limited to 2g speeds, ~128 kbps). Since the interface is already preloaded, all it needs to do to load an article is grab the article text through the MediaWiki API, which is usually in the range of 2-20kb. It then lazy-loads images later (which you can disable if you really want to be lean on data).
I have a 1 year old, low/mid range phone I bought because I just didn't have the cash for a flagship. I have only the "most common" apps installed. Mobile web is unusable. Opening chrome takes 2 minutes, doing the actual search a minute more, rendering the site ... well, let's just say I have JS turned off. Unless I don't have access to the internet some other way and it's really crucial, I'm just not going to bother.
Is $200 unlocked not what you mean by low end?
1: http://www.walmart.com/browse/cell-phones/shop-all-no-contra...
$200 to someone living in poverty is more than a month of food, while $20 up front + $40/ month for a baseline limited text and call plan seems far more manageable.
It seems that there are lots of ~$100 (or less) phones shipping though, and they are quite a bit less capable than the one I bought.
You get reasonable (unlocked!) Android phones for as little as $100, and entry-level ones for a lot less. Low end is really, really low nowadays.
Edit: The cheapest I could find: http://www.alcatelonetouch.com/global-en/products/detail?mod... Sells for less than 50€ unlocked.
So much amateurish bloat. I'm baffled by those engineers.
You are not the customer they want.
That's true. Then I'd say I just don't like the engineering they are doing.
I have a Samsung Galaxy Note 10.1 2014 edition that I bought in February, and it lasts nowhere as long as my wife's 2012 iPad3. Such a disappointment. I will sell it, last Android device I buy.
I have Samsung Galaxy Note 10.1 but older edition, battery is still fine, the OS got slow, even on factory reset, so, I decided to root it and runs much faster - pen use was not that great before, now it's perfect.
Note that the act of rooting didn't have anything to do with the speed up, after installing a custom OS with GPU optimizations for drawing graphical elements it worked great.
You can always install a very minimal version of the GApps later if you really need them.
Look for a Nano or Pico version. I can't remember which is the smaller of the two, but it basically just comes with Play Store and the Framework to make it work.
Especially in mobile. Sure, your site loads fast when your in a major downtown area, but try using your 30 different java-scripts when your in Nowheresville Alabama
Just to be clear, I've experienced similar degradation with Apple products as well (specifically an older iPad), but never as severe as with the Note 3. My old iPad is still definitely useable; it's just not as smooth as it once was. The phone on the other hand had just become complete junk.
Meanwhile my girlfriend's Nexus 5 phone has been on a roller coaster of battery life changes. Not too long ago, an update caused her battery life to drain to 0 in roughly half a day of light usage. Then it was fixed. Then it was ruined again in the update to Marshmallow. She's going to have to get a new phone as well because hers too has become nearly unusable.
I've used Cyanogenmod on my smart devices for as long as I've been buying them. CM has had sandboxing for apps for a few years now, and I was running 5.1.1 on my S3 months before it was available for my SO's S5 through her carrier. CM13, announced recently, will be built around Marshmallow.
For older devices, you can either try the newest CM versions or go back to earlier stable major releases. And they're all bloatware and CarrierIQ free.
Fairly easy to do if you buy an opener kit for a few dollars.
It's a hardware problem.
Completely unintuitive, I love Apple's design team, but it makes me aware that Apple designers are mortal after all :-)
Under the "Find on this page" heading.
For tagged bookmarking I use jotmuch: https://github.com/davidlazar/jotmuch
For more context, I almost always use my phone with this emergency pocket keyboard: http://www.amazon.com/ZAGG-FOLZKFLEXSLV-Zagg-ZAGGkeys-FLEX/d... .. so I somewhat normal, high input rate.
Although, I do search on my phone while at my desktop in exactly one scenario: playing games. It's less hassle to do a quick search for where to find item X in some random game than to pause, alt-tab out, fire up a browser, search, try to remember results, close browser, and alt-tab back to the game. Otherwise, yeah, full browser when I'm in front of one, phone for the rest of my life not spent in front of a computer.
I used to joke that smart phones are the equivalent of Penny's "computer book" from the Inspector Gadget cartoons I watched as a kid. I remember being in grade school watching that show and thinking how awesome it would be to have a powerful computer I could carry around with me all the time and use to find any info I wanted.
I've gotten a job because an ad for a job search website that looked interesting, I've found out about new products and (after some of my own searching) purchased them, and i've definitely gone back to products i've left because of newly advertised features. (Microsoft Azure being one of them)
I don't remember if these were specifically on a search page (chances are they weren't) but they were ads on the web.
The goal of many ads isn't to make the consumer say "wow I need to buy that now!". It's so when the consumer is presented with a handful of choices, they say "yeah, I know this brand." And is certainly is measurable, in brand awareness studies.
The hardest part of relying on brand awareness in ads is you have to repeat the ads over and over and over, and hope people start to recognize the name before they get sick of seeing the ad.
I expect a flamewar about whether or not people actually click on ads. I'll be happy to participate, because I feel the need to vent out some of my issues with the advertising industry ;).
Oh, and to answer your question - personally, no, not directly through an ad.
In which case, do these lost searches actually reduce revenue in terms of valid as click throughs? I would argue that most people searching for Facebook for example are simply going to click on the first Facebook link the results.
If Facebook really are going to advertise (paid) in Google for the search term Facebook, then obviously Google miss out on a relatively pointless ad, but in most cases, I can't see the loss here. Why would Facebook advertise for the term "Facebook"?
Search the name of virtually any large company, and their website will come up as both the first real result and the banner ad at the top of the results.
If I were an investor, I might be worried about some aspects of Google, but this isn't one of them.
I'm probably biased, though. I am constantly "ok googling" to learn stuff. Having young children will do that to you.
Fewer navigational searches would increase the proportion of monetisable searches; wouldn't that be a good thing for Google?
If that's the case, then it seems pretty shitty from the advertiser's point of view. Especially since Google came up with the all-in-one search and url bar "feature" in Chrome.
"More people perform half a search every day, than any other amount." -- What?!
I guess maybe that's more like "the mode over 30 days, divided by 30"?
That you would publish him... Well, that's your judgement but I consider it to be lacking.
Thus neatly showing how comment threads turn "pretty toxic". If you have better analysis of the data, that would be great to see.
And it is. According to his numbers, the mode is precisely 0. The most common number of searches is zero... more people do 0 Google searches in a day than do 7 or 1 or any other specific number.
This is not a USEFUL statistic, but (according to this data) it is accurate.
In order to get the mode, you'd need to know how many searches each person does each day. You can't get the mode from the figures he's been provided.
But in the article, he wrote:
"I tried modelling what search activity probably looks like on mobile: I used a mean = 0.925 (as per Singhal) and mode = 0.5. The mode must be below the mean because of the long tail of higher values; 0.5 is a guess, but moving it around doesn’t have a large effect. This gives a median of 0.94, close to the mean, which you’d also expect."
He made some guesstimates which he used as input parameters to form a Pareto Distribution.
As for the mode always being less than the mean, that's wrong too.
I was referring to the fact that the graphs - e.g. https://theoverspill.files.wordpress.com/2015/10/screenshot-... - are using using mode = 0.5
Phones are a consumption device when it comes to internet stuff, not a creation device and to do a search you have to enter text, which is (at least it is for me) more trouble than it seems worth. I can wait with most stuff I could do while on the move until I'm home, and I can use my phone to make calls. I don't remember when was the last time that I used the browser on my phone for anything at all. On those few occasions where I absolutely had to search for something while on the move it's a small inconvenience to have to boot the laptop.
If text entry were easier on phones I'm sure this percentage would go up but since keyboards have been declared 'out' by the design departments this is unlikely to change much.
Witness the signature lines 'apologizing for the brevity of this response but I'm on my phone' and more evidence like that that people do not like to enter text on a phone any more than they absolutely have to.
I do text and IM all the time, but that's because phone is a tool for conversations, not because I like it. I always switch to PC as soon as I can.
Look up a movie? 'imdb spiderman'
Want to know how many calories is in something? 'cinnabon calories'
What's the football score? 'piggers score'
If I pull out my phone, take a picture and post it to Facebook, Google hasn't lost out on any searches, unless you are counting when people type "Facebook" into the Google search box.
Why does Google expect people to be doing creating a lot of search queries on their phones? (I assume a laptop isn't counted as a mobile device)
I could understand if people were using Bing on their phones, but they aren't. Google doesn't expect people to search on their television so maybe they should stop expecting people to search with their phone.
I can see the argument that using a Yelp app for example might replace what used to be a Google search, but even on the desktop I think people are learning to use vertical search engines.
From a growth point of view, the game may be over for Google but that doesn't mean they don't have a lot of profitable years ahead of them still.
1. 50% of people do one or more searches on mobile. That's awesome from Google's POV!
2. The number of people who are using mobile for their Internet has exploded in only a few years, many of those people still use their desktop for search.
3. Many, many people still don't use their phone for anything other than texting and phone calls.
But here is the kicker:
4. Charles Arthur is extrapolating a measure of central tendency in a rather foolish way. He's taking the mean average of the number of searches from mobiles per day for an entire month, then he's extrapolating that none of those mobile users do any searches per day for an entire month.
In other words, he's saying that half of all users don't do ANY searches at all, whereas all that he can say is that on some days, some users don't do any Google searches on their mobile device.
And if that's all his statistics are showing, then I'm not exactly blown away with this insight.
This is me, well except the texting part. I only have a smart phone for the occasional time I need navigation. The vast majority of days I use it to make one phone call.
That navigation part makes the cost to upgrade every few years worth it though.
From the article: "who does what searches isn’t fixed; so someone who did zero searches yesterday might do 10 tomorrow. But equally, the 10-searcher yesterday does none or one or four today. And so on."
So yes. But on any given day, half of people don't do a mobile search. And the numbers from Google suggest that the average across a 30-day period is less than 30. If you think there should be a different model for how many people do how many searches than a Pareto distribution, please offer it.
How do you know the spread of data isn't that there are 20% of users who don't use their mobile device for the Internet for 10 days in a row, but then do a lot of searches in a short space of time?
Maybe I'm missing something here, but by taking an average over 30 days, you seem to assume that users do similar numbers of searches every day.
There are a significant number of users who need feature phones, get the Mega Droid Ultra XVII for $0 and use it as a phone exclusively. When these users "graduate" to do more stuff, they light up features. Your mom figured out how to text, grandpa discovered Facebook, etc. It's not a computer to them.
Then you have weirdos like me who are immersed in the phone all of the time. I frequently (as in dozens of times a day) do research and other web searchy things on my iPhone, and either consume stuff I find on the phone or handoff to my Macbook. I know a couple of people who take it even further with apple watch and alerting.
I have also noticed on StackOverflow/Quora there are an enormous amount of questions that could have been answered by a simple google query. A vast amount of these people through anecdotal observation are novice computer users and English is not their first language.
I really wish the idea of tiered pricing would die, at least to significant extent. Can you imagine living in a world where everybody has access to potentially the best, professional equipment for affordable prices? How much more productive such society could be? I think access to the best technology should be an universal human right!
None have come anywhere near the revenue of Google and its because Google has been doing things are truly innovative and hard to duplicate algorithmically, scientifically and technically since its beginning unlike companies like facebook, friendster, twitter, myspace etc etc
Does my mother, for instance, deserve a text processor (MS Word) that cannot read save from one version to the next properly? Or doesn't she deserve a well researched UI (which actually was in the original MS Word!), instead of some modernist crap? Just because she is not a professional writer? These are all things that little by little improve productivity.
Or take computers, how today you cannot even install an operating system on your device. People should have right to tinker. To prevent it is making people less able to do stuff, and the whole economy suffers as a consequence. You really think that Eastern Europeans, who during communism often had to resort to "doing to yourself", are more talented than Westerners?
The point is great (or the best) technology doesn't require talent to improve productivity. Productivity improvements often stem from things that "just work".
My career has spent a fair bit of time working on search engines... google's moat is that everyone uses it, it has the audience. Providing competent search is something a company the size of Apple could replicate with some effort.
I thin the threat to google is real... I think google knew this a decade ago, and that's why they bought Android Inc. and developed the android OS.
If I'm at home I'm searching using DuckDuckGo on my desktop.
If I'm travelling, I'm searching using DuckDuckGo on Firefox Mobile on my Android phone (HTC One).
In days of yore, people searched for the website they wanted - e.g. they searched for Trello or Reddit in Google. Now they search the App Store, and install the App they want.
Similarly, if they want to search Reddit, they just search on the Reddit app where before there was a good chance they would search Reddit via Google because they typed their query into the URL bar.
That said, Google have a lot of apps. I search for directions in Google Maps, I search my emails in GMail, and for photos in Google Photos. They are all searches, they are just not the kind of searches we made 10 years ago.
Otherwise, you're really just fumbling around in the dark, saying that monetizing mobile searches with such a low average daily click rate are a big problem for Google when the reality could be that they've never made much money from mobile search ads, especially in developing countries where they are adding the most users whose ad clicks are worth less because they have less disposable income than the average American or European. Similarly I'd wager that mobile search ads are a very small portion of Google's overall mobile business, and that Google never planned to make much money from mobile search in the first place, understanding that building out the app ecosystem and getting Android onto a ton of phones was more important in the long run.
People don't explore on their smartphones: they consume.
This as a cool thought experiment that could have been improved with more insight into breaking "ad revenue" into meaningful chunks to see whether or not Google actually cares about the slice considered in the headline: mobile search ad revenue.
The author (me) would love to, but Google makes very little data available. The only geographic data is total revenues broken down by US/UK/Rest of World. There's also revenue from "Google [search]", "platforms" and "other". Estimates about YouTube etc revenue tend to be calculations based on various private metrics.
"I'd wager… that Google never planned to make much money from mobile search in the first place"
Possible. As the article says, and has been repeated multiple times, Android was a defensive move to stop Microsoft cornering the mobile search field.
"People don't explore on their smartphones: they consume."
I must introduce you to some networks called "Instagram" and "Snapchat" and "Line" and "Weibo" and "WhatsApp".
The latest available number is from 2012: http://searchengineland.com/google-1-trillion-searches-per-y...
That's 3 years ago.
> guessing that 50% of those corporate machines, ie 450m, can’t make Google searches
1.3bn non-China Android users = 1.4bn Android users - 0.386bn China Android users [1]
1.28 searches/user/day = 50bn searches / (1.3bn users * 30 days)
That 1.28 for mobile is pretty close to the 1.23 quoted for desktop[1] https://www.techinasia.com/china-386-million-active-android-...
Getting directions, searching for a recipe, fact checking during a discusion, asking about the weather, etc. is all so easy using voice search. Slipping a few advertisements into voice query results seems doable and may be a reason why Google Now does not return more results via speech synthesis.
Google has to make sure that people type "shoes" into their search engine (Protip: don't) on a regular basis. I'm sure Google isn't too worried about losing non-profitable "app-launch" searches which really all should have had the I'm-feeling-lucky behavior bypassing ads anyway.
We're currently in the unfortunate position to be using mobile devices heavily but not yet having decent intelligent agents.
If you believe @swardley (which in my entirely unqualified way I'm inclined to) this will be a huge battlefield over the next 20 years or so:
It's been a week i started using the new feature and i made hundreds of searches indirectly through Now on Tap. This is an outstanding feature for sure and i strongly feel would bring back Google as the winner for search even in the mobile world.
Having said that, i am not sure how Google would deal with iOS devices.
In that context, I don't find this result particularly surprising.
I probably do less than 10 mobile google searches per year.
- Browsing on the phone is kinda slow. Mostly unworkable unless you have a fairly new phone.
- Even if you do have a newish phone with decent horsepower, most pages are unreadable due to all of the ads. Stuff crashes or just freaks out and I give up or go to my desktop/laptop. AdBlockers make a huge difference.
Google has other avenues to work. This problem is more so a service designed for desktop web experience isn't as easily usable on mobile.
I think it's a different model and user behavior.
They might be reading the news, which is roughly 50%-99% PR placements depending on the publication, which pushes them down some sales funnel or another. They're just browsing higher up in the conversion funnel. Searches higher up in the funnel tend to be less valuable in terms of costs per click than searches which are closer to the purchase.
Everything in the news is marketing anyway, and it's just as paid for as it is when it's an ad -- often times it's more expensive, because access to the news is rationed by publicists and PR firms rather than by the advertising department. Further, the bulk of social media is the effluvia of PR as it reverberates through people who talk too much on the internet. As far as Google is concerned, that propaganda consumption is just likely to stimulate more searches later on which can be advertised against.
The flow might be: Check Facebook App -> Click Gossip Rag Article -> See fabulous new shoes in celebrity photo -> Order lunch on Seamless App -> Go home from work -> Remember to Google "buy red high heels kim kardashian" -> Click ad -> Price check, bounce (Google gets paid) -> "red high heels discount" -> Click ad (Google gets paid again) -> Buy shoes.
When they are ready to buy, they will pay for the $10 click -- maybe multiple times across different advertisers -- on their desktop or $15 app download on their mobile phone.
The headline that this author uses is also really loosey goosey. Google's ad products on mobile are also increasingly more biased towards generating paid phone calls. When you search for a locksmith or auto repair, you want to get a guy on the phone right now, and are likely to need to buy immediately.
So, this isn't really Google's "growing problem" -- Google as an organization is set up to use machine learning to figure out how to make money off of mobile search behavior. The company is still learning what it has to do to make money off of mobile search behavior and how it differs from behavior on desktops.
Also, as far as Google's customers (advertisers) are concerned, if a desktop search results in people subscribing to an e-mail list that they read on their phone, the advertiser earned measurable results from the money that they gave Google. If their customers don't like to buy on mobile or they behave differently, campaigns can be configured accordingly.
Those changed a little with a Note 4. It's a much more powerful phone, and I do still search on it, but touch input is a modest PITA. I cut back on searches, but I have added some voice use cases too.
In my experience, people with powerful phones use them more. A lot of phones out there aren't so powerful, and they keep it to social, MMS, etc...
I actually disallow FaceBook on my phone. It's a battery hog, and I've better things to do. FB once a week on a laptop is enough for me.
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Or maybe after all they're just some guys who made a profitable search at exactly the right time, then pigged out on an IPO?
At first I just plain didn't believe it; but now I don't even known what I don't believe. What is it saying with that connected, continuous red line?
but, lets be clear here. a LOT more than "50% of people" do 0 searches per day. i mean seriously- wtf? "50% of people"?
"more than half of all searches incoming to Google each month are from mobile" is the qualifier we are looking for.