I wonder if the AOL disk is still sitting in his CDROM tray at home.
Walking by... head pops up... "dude... dude... (trying no to snicker too hard) ... this lady's cup holder is broken..." ... me respondign "cup holder?" ... "yeah, the cd drive.. she thinks it's a cup holder" ...
Such a brief interaction, but really funny none the less... My funniest call was someone calling to back up their master's thesis work, because they were concerned about the power during the storm... was almost 6 minutes into the call when he said the power was out (desktop computer). It's really hard to be professional when faced with certain levels of stupid.
"I get emails all the time from people who say they were -that- tech support guy that got -that- call about the cup holder. While we're on the subject of what people want in their email client, I want my email client to lock all those people in a room and force them to duke it out until there really is only -that one guy-."
These are probably the three most stupid tech things I've seen... I also saw a computer that was shot once, I am pretty sure that's happened a few times.