Behind the Failure of Leap Transit’s Gentrified Buses in San Francisco
nytimes.com
nytimes.com
For-profit city bus services were both normal and somewhat profitable up until the 1920s, when private cars became affordable. Leap borrowed a 19th century business model and pretended they didn't need to meet 21st century requirements.
As usual, Farhad Manjoo misses the forest for the trees.
I would say it is the primary cause of failure. The founders did not bother to research the most basic facts about their business before raising funds, buying capital assets, and attempting to operate.