What?
There is a law against giving racist real estate advice?
That, isn't actually true, is it? You are joking?
Is that actually true?!
What?
There is a law against giving racist real estate advice?
That, isn't actually true, is it? You are joking?
Is that actually true?!
If this is new information for you (it really shouldn't be, but better late than never), I strongly recommend reading Ta-Nehisi Coates's impressive history and analysis of the racist problems in the housing industry.
http://www.theatlantic.com/magazine/archive/2014/06/the-case...
Providing a bare and unsupported simple subjective "good" or "bad" answer is probably more legally dangerous than providing factual information, not because "good schools" is dog whistle for "white neighborhood" (in fact, its neither illegal nor uncommon to provide factual information which fairly directly gives information about ethnic/racial demographics), but because someone else might convince a court that your description was slanted because you were trying to steer the buyer based on your perception of their racial fit, rather than trying to provide them factual information about the existing character of the neighborhood which might be relevant to their decision.
As applied in the US (not the original article, but I suspect where nsxwolf is talking about), the Federal Fair Housing Act (Title VIII of the Civil Rights Act of 1968) would prohibit certain questions from being answered.
http://www.jmls.edu/clinics/fairhousing/pdf/fair-housing-pri...
I can't find anything in your source to support that claim that answering questions would be prohibited, in fact, it seems to directly contradict the claim about merely providing an opinion on school quality being prohibited as steering (p. 12, "Racial steering is where a real estate agent steers white persons to one community or area and minorities to another community or area. [...] The Seventh Circuit Court of Appeals has held the proof of a discriminatory motive is required in a steering case.")
The racial steering section does not support the claim that answering questions is prohibited (in fact, it specifically as I quoted identifies that courts have held that proof of discriminatory motive is required in steering cases.)
Let your clients know that you cannot provide information on racial, ethnic or other protected class demographics under the fair housing laws, which prohibit discrimination based on such factors. Consider giving all of your clients a written statement about your commitment to fair housing when you first start working with them. This statement also can let clients know what services you can provide them and what information they’ll need to find out on their own. When you discuss your commitment to fair housing early on, your clients may be less likely to express their possible biases. Many agents give a resource packet to all clients at the first meeting. The packet provides a broad range of information, including online resources to locate up-to-date neighborhood census information, community resources, local media, etc. By providing general information to all of your clients, you make it easier for them to find the perfect home. See Appendix B for some area resources for home buyers to include in your own packet. For your own protection, make sure you document any specific requests from your prospects and clients that you feel may have fair housing implications. Keep a record in your files of both the request and your response."
http://www.kingcounty.gov/~/media/exec/civilrights/documents...
I don't recall all of the exact details, but, to your general question, I think the answer is at least "yeah, sometimes".