Yes, why "taking"? What Uber is doing is obviously working.

Pre-Uber days, getting a cab in NY was painful. You can't call them to come pick you up. More often than not, the cabbie will complain about taking a credit card or just say the machine is broken. Rides TO the airport are a mixed bag of using the fixed fare vs the cabbie encouraging you to go off of it.

Are there are legitimate complaints about Uber that don't come from the standpoint of defending the incumbent cab industry? I just don't get the constant hate they receive.