Can you charge double and still keep your customers coming back?
bbc.co.uk
bbc.co.uk
When I'm shopping for anything, particularly a big-ticket item, I'll gladly trade a few 'cutting-edge' features for solid build & longevity...and pay a lot more for it.
Although to be fair, I'm not sure "arguments are a very rare occurrence indeed at Miele" is a sign of a healthy company.
I strongly agree. The trend for ever-cheaper, ever-nastier goods is understandable given the recent economic conditions, but very disappointing all the same.
Personally, I will gladly pay a premium for things like good build quality and longevity. Sometimes that means I have to save up for something I want and can't just make an impulse purchase, but that's life.
I suspect buying cheap and nasty is often a false economy in the long term anyway. If you pay twice as much for your washing machine but it lasts 20 years where the cheaper one would have made it to 5...
For important purchases, like a car, there may exist guides that give you good record of past performances, but for most thing, its mostly hearsay. "Oh, I've been buying from X for years and they never break."
The race to the bottom has the property that paying less is an easily provable fact. You can measure it. Quality is too hard to measure.
There is also the possibility, for some classes of goods, to purchase the cheap ones and fix the bad bits. Like purchasing a cheap laptop and replacing the HD with a SSD.
Of course, any business can have an anomalous bad product from time to time. But even if you're the unlucky one, I reckon you're probably still better off with a business that values its customers and its brand anyway. At least you're likely to get some genuine efforts made to put things right, maybe even a free upgrade to a better product from the range if there really was a design flaw in a new model or some similar hard-to-fix issue.
Here, it's supposed to mean "the co-CEOs are in broad alignment regarding the direction of the company".
But the whole article is suspiciously fawning. And the timing is interesting.
Miele makes decent stuff. My dishwasher broke too soon, but I bought another.
Unless the ones behind all this are not Mieli.
Interestingly more of these companies seem to come from Europe than the U.S. (very few from Asia, but that's not surprising since the manufacturing base traditional used to compete on price)
This occasionally leads to some bizarre cultural "impedence mismatches". Volkswagen tried to organize a workers' council at their plant in Tennessee, and were rather dumbfounded at the blowback they received from both workers and politicians alike. The workers' councils are a normal part of their management process, they never figured it'd be a problem.
Of course this is very much a case of "physician, heal thyself". There are tons of BS management practices in the tech world - stack-rank is the first thing that comes to mind. And big tech companies like FB and Google are known to be colluding to hold our wages down. We're skilled workers, overall we're a prime target for organizing. But we're notoriously hard to organize because of our culture, and it's really tough to see how to change that.
Historically it's always been the case that workplace improvements are demanded, not given. The beatings will continue until morale improves, unless we act cohesively.
There are all sorts of things you can't build over here or in China because we don't have the people who can do it precisely enough.
Additionally, I often need to find precision materials or really high performance components and many times these are from German companies.
Take the humble LED as an example, perhaps the most industry leading company in GaN LEDs is in Germany.
Japanese can often offer the precision needed too but their companies are a lot less accessible and it takes a lot of time to build a relationship with them if you don't have one already. What they are really great at is that once you've built that relationship, they are usually very aggressive at supporting your needs.
In Germany, I think some of it has to do with the fact that they have these government supported institutes for industrial research like HHI (Heinrich Hertz Institute). This allows them to find markets for new and risky technology and then transfer those innovations to industry.
Germany punches above its weight when you consider population though.
To answer directly, probably Miele http://www.mielebicycles.com
Like many such companies, the name was bought from a Taiwan/Chinese company, to slap on whatever bikes that come out of the bike factory - the same factory other more known name brands come out. Frames from these companies are the same/very similar to those same brands; the components can be a bit dodgey. For more,
(not that I recommend anything on there)
1: http://www.lightandmotion.com/the-perfect-light/on-bike/road... 2: http://www.bumm.de/produkte/akku-scheinwerfer/ixon-iq.html
I can charge 4000% and still keep my customers coming back.
Sincerely yours, Martin Shkreli.