Interesting how this company does not explain on their site "how it works" and along with not providing a direct global and standard way to contact them.
The cutesy pictures on the ABOUT page say thousands of words of nothing.
Maybe they are missing a "how it works" page. I know the video explains it, but many people don't have time for it.
A few paragraphs work faster. I don't have time to watch a video on every throwaway site I visit from a link.
EDIT: http://www.noteslate.com/ is a perfect example.