Maybe France really changed a lot. But be not mistaken: It is still the most bureaucratic country on earth. Anecdote: I'm doing a PhD in France. Each year, one has to do a re-inscription. In Germany, that means sending money to the university. In France, that means sending in – let me count, I have them on my desk – 17 documents, and to pay as well of course (preferred way: with a check. Like it is 50 years ago). The documents ask for tons of information they have already, like where I'm born. Included are things like "this document and do two copies" - it is still all analog. Absolutely disrespectful of my time.
And this is not a single occurrence, I got told that at school they are asking for documents for the kids as well each year, the same thing with information they already have.
On the other hand, doing the taxes was not at all complicated and I got proper help. This probably changed in the last years. It might be that this is a sign of a changing system, but there is still a lot of crust.