But haven't things changed? Google can do good design today, unlike before.Do consumers not believe this ?
Google's corporate culture is to move fast and break things. That works great for online services that you can iterate on rapidly and fix for everyone quickly, but once you sell a product to a consumer how does it get updates? How does it get fixed? How do you overcome a bad initial experience? Apple has faced all of these problems and over many years has built addressing them in to it's DNA, it's corporate instincts. Google has never had a good answer to these questions.