Show HN: Who Cares? – Professions in the NHS | Hacker News Reader

Show HN: Who Cares? – Professions in the NHS

whocares.io

52 pointsbenrmatthews27 comments

This is useful and interesting.

I tried searchig for [health care assisstant] and it didn't find anything. You may want to include some misspelling detection. It also didn't find anything for [health care assistant]. The two descriptions for [HCA] ask for more information.

Eventually you might want to include routes into each role. You may want to consider including information about protected terms - words like dietitian or art therapist are protected by law.

I do really like the ease of use and clarity though.

Thanks for the feedback, appreciate it.

Routes into each role is a good idea. We have "pathways" planned, which shows how you might interact with each profession through your care journey (we're focussing on patients for now).

Good catch on the misspelling detection - will look to add in now.

The search function seemed to miss most roles I tried - maybe focus people through the 'explore by profession' until you have a larger index?

'We couldn't find any NHS roles containing "radiologist".' We couldn't find any NHS roles containing "vascular surgeon".

It would be cool to have a short profile of an actual person in the role, could help make a human connection.

I wonder if a wiki-style page might be easier for people to contribute to and moderate? The suggestion form feels a bit foreign and makes me wonder if I submit something, will it actually get looked at or included? I'm less inclined to contribute if I'm not sure you'll even use my suggestion.

It would be cool to map 'who works with who' or what part/ division of the hospital/GP/etc people work in.

Cool start, keep at it!

Search seems to be the biggest issue, so we're going to upgrade that today. Have fixed "radiologist" and "vascular surgeon" for now, but aware there will be plenty of others.

Another comment mentions the short profile of an actual person. It's an interesting idea and one we'll consider adding.

Mapping is coming soon in the form of a care journey / pathway. We have this built in the back end already, but need to spend time doing the mapping before making that public.

Thanks for the feedback, excited to keep working on it!

Thanks! We are going to focus on improving the search today then. NHS careers already provide a detailed profile for each role, perhaps we can link to those pages. Love the mapping idea.

Hi ben, I love the idea, currently you are missing neurologist.

I'd be really interested to speaking with you about something I'm working on at the moment http://benlowery.co.uk/medical_diary/the_idea.html

Briefly, it's a fully integrated 'MIS' (it's similar at least so that other techies/tech management understand what I mean) aimed entirely at patients and allowing them to better manage their own care, will be freely hosted and open source.

So far I've gotten a bunch of people and friends from various industries on-board (though I'm still the only developer, it kinda snowballed) but I've never done anything like this and (nosying around) it appears you have.

Thanks, Ben - have emailed.

P.S. Thanks for the bonus cat pic.

I noticed that Assistant Lead Nurse needs capitalising. http://www.whocares.io/professions/10/roles/97

Thanks - have updated.

We're still adding to and refining the data, but wanted to get the project out there for feedback while we work away in the background.

I was mostly expecting this to showcase 'fringe' roles - the kinds of roles that you don't hear about or see discussed in NHS careers literature. Instead, it looks like it lists the same categories and roles as those found on the NHS Careers website.

I know for a fact (and was surprised when I found out) that some NHS trusts employ UX designers - not a role mentioned by any NHS careers literature (so far as I've found). That's the kind of fringe role I'd be interested in knowing about - what a UX designer does in the NHS, how it's different to other sectors, who his stakeholders are and how someone might enter such a role. For common roles, I can just look at the NHS Careers website.

http://www.whocares.io/search_results?utf8=%E2%9C%93&search=...

I happen to have an HCA (Health Care Assistant) friend and searching for it gives me 2 different results!

Looks like you should make the role names case insensitive :)

I was hoping it would let me find a local GP who cares :(.

With a title of "The people who care in the NHS" I was expecting to read some amazing stories written about individuals who went out of their way to demonstrate passion for their profession and caring for patients. A "Chicken Soup for the NHS Soul" if you will. Instead, this appears to be "Professions in the NHS" and only describes what the profession does rather than highlighting individual people. Or is it supposed to be both, and is only lacking stories about the people themselves?

Yes. It's not reasonable to assume that all these people actually "care" in the common sense of the word. They just happen to work in the field of "healthcare".

I thought it'd be profiles of folks who went above and beyond myself. I now realize it's who cares as in who provides care, not who is empathetic.

Ok, we changed the title to say "professions".

Even more useful would be "who doesn't care" - my GP's modus operandi is "tell me what to write in the notes, I've got a tee booked". Nearly died because of his negligence, and I've heard the exact same tale from others.

I realise this site is about generalised ideal people, but the true description of GP should be "Gatekeeping golfer, practices medicine due to a lack of imagination, resents patients, lacks patience."

During my undergrad in the UK, all the doctors and members of the NHS that I interacted with were always kind, helpful and professional. Admittedly, they were sometime a bit brash because they had a lot of patients to see.

Of course, different people, different experiences :)

Patient Opinion has been looking at care experiences for a few years now and does it well: https://www.patientopinion.org.uk/

Who Cares is more focussed on clear and simple explanations of care systems that patients can quickly and easily understand.

Teaching hospitals tend to be excellent - but GPs are as a rule useless - failed specialists. My last one threw a mop at me because I was bleeding out on his surgery floor - don't remember the incident, but my mum was there. Oh, and the one who asked me if I was having homosexual intercourse, aged six.

You can change your GP at any time. You do not need to give a reason.

You might hear other surgeries say "We have a rota for when we take new patients. This is so the load is shared equally among practices in this building." Or "Were you registered with a practice in this building? We don't take patients from other practices in this building." They are not allowed to do that.

You have the right to change your GP at anytime. Please do so for your own health!

Who cares, no one... why launch something like this without first curating some starter profiles?

You may want to look at posting on some nursing forums and paramedic forums to get some content before pushing this.

> Who cares, no one... why launch something like this without first curating some starter profiles?

Kinda harsh. This is clearly a project rather than a product launch. If you ever post a project of yours on HN I hope you get a better reception than this.

Agree, harsh. However, it wouldn't hurt to drop in some roles. E.g. searching for GP doesn't yield any results. Accepting that GPs are private employees, I suspect this will be the face of the NHS to many.

Thanks for feedback, adding role data today. Here's GP for example: http://www.whocares.io/search_results?utf8=%E2%9C%93&search=...

You might want to check the rules of "Show HN":

> Show HN is for something you've made that other people can play with. HN users can try it out, give you feedback, and ask questions in the thread.

> A Show HN needn't be complicated or look slick. HN users are comfortable with work that's at an early stage.

You might also want to check site guidelines for gratuitous negativity:

https://news.ycombinator.com/item?id=7984826#up_7989747

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