Your argument really breaks down here. Reality contradicts these assertions.
Your argument really breaks down here. Reality contradicts these assertions.
While I'm not suggesting that he's not successful in many ways, he's also been (and still is) quite bad at these two things.
On the technology front, the terribleness that immediately comes to mind are the Fire Phone, Prime Instant Video's UI, Amazon's UI in general, their godawful search, and so on.
On the leadership front... well... there are all these accusations of an awful workplace culture stemming from the top man.
The Amazon UI might not be to your taste or beautiful, but there's no question that it's efficient at enabling customers to find and buy their retail items at a rapid clip. IMO, Prime Pantry's search is pretty decent; the selection over which they're searching is poor, but the search itself seems decent.