Awesome read. The issue he made on github[1] is also worth it, brndnmtthws could have definitely handled that better.
"Like I suggested before, you should stop by our offices @ 88 Stevenson for lunch some day, and you can chat with our best and brightest about this (and other things) until the cows come home. Then you can save yourself a lot of back and forth, and nerdraging about computers."
Aphyr spending his time finding bugs and unspecified behavior in their software is dismissed as "nerdraging". And instead of discussing it openly, he should spend a day and go to "88 Stevenson", wherever that is...
I'm going to assume he means Stevenson Avenue, Polmont, Falkirk, Stirlingshire, United Kingdom -- since that's the first Google result I got for "Stevenson" as an address.
The point was that it's not the kind of reply you should make in a public issue tracker. It comes off as: "We're only interested in talking to people who are in San Francisco and are cool enough to hang out with us."
Except he's in SF.
Aphyr tests distributed systems to destruction. He seems to be really good at it. You've had an account here for nearly three years, and you write distributed software; it's fairly shocking to me that you're not familiar with his work. You should browse https://aphyr.com/tags/jepsen for a bit, to get a feel for what he does.
As an anecdotal aside, I tend to use aphyr's interactions with a development team as a bit of an indicator about the team's quality. A team that acknowledges the problems that he's finding and hurries to address them is probably a good one. A team that outright denies that the problems exist is a pretty poor one. Your responses to #513 (especially the nerd raging bit) aren't encouraging.
I read it less as that and more "you are embarrassing us by discussing our product's flaws in public. please bring this behind closed doors"
There's an 88 Stevenson in SoMa in San Francisco, so that's pretty canonical.
Also, you have to give Air credit for being civil, facilitating discussion, and taking responsibility for the issues.
Only for somebody living there. As I point out in the parallel post (which is possibly too gray to be seen) Google is almost certainly really giving Stevenson in UK as the answer for people who search from there.
Perfect point!
Of course, somebody can't imagine the people exist who aren't in the same city as he is.
https://mesosphere.com/contact/
"88 Stevenson St, San Francisco, CA 94105"
And it's often forgotten that Google is not the same for everybody, customizing their result based on their own heuristics of who is asking and from where he's asking.
But maybe the author of that post actually knows the person he communicates to is actually in the same city? I don't know.
I like face to face discussions. It would have been nice to talk to him about what he's building, and what he's trying to accomplish. Google hangouts would have worked, too.
I'm pretty sure he is merely (!) building tests that demonstrate defects in distributed systems software.
I wonder if you think that makes the issues he files against your software somehow less valid.
It seems the context is "if it isn't tested, it is broken". One might surmise that the kind of testing he did on your software is a kind that you did't do.
I would disagree with face-to-face being a useful way to confront a painful bug report.