How to start a great coworking space
gregoiregilbert.com
gregoiregilbert.com
1) As the owner of a coworking space, your primary function is to be a landlord. You will spend much more time than you like thinking about deposits, pricing, payments, turnover, etc.
2) Building a community is incredibly hard. Harder than most people realize.
[1] https://web.archive.org/web/20140406200827/http://devlocal.i...?
edit: spelling
And despite your desire to create a community and engender loyalty, most coworking customers care about price, proximity, amenities and community in that order. I realized within 6 months that a small, boutique coworking space in Seattle wasn't creating sufficient added value to the community and was a poor use of real estate, money and my time.
You have to build your co-working space around the people in the space. Don't nickel and dime your members with add-ons of limited value. Have generous event and friend policies that encourage organic community. Foster connections between members not between members and outside "advisors". People come and stay because their friends are there.
In that vein, you should also probably have a mission that's bigger than the space. A way for people to identify that it's the right place for them, instead of being another generic space in a sea of generic spaces (at least in SF).
Offices are real-estate. Co-working is people.
EDIT: I founded a 3000 sq. co-working space in SF.