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Amazon's attrition rate is among the highest in the industry. So, despite how he makes it sounds in the memo, the news should not have been of much surprise to him.

In a nutshell, he fails to acknowledge that there is a problem, and passes the risk of reporting to employees.

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I read his response as an open confession that he's out of touch with his own company.

I'm not sure how he intended it to be read. I'm waiting to see if his "you'd be crazy to work at a place like that" actually results in improvements, or an increase in attrition.

My experience there (also 3 months) was that there were all these young kids who had no idea what a healthy work environment looked like and so they didn't know what they were missing out on.

Sadly, that is how I read this memo too.

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