Amazon is a tough place to work
nytimes.com
nytimes.com
As presented by the articles author (and important caveat) it appeared to be a source of treating perception and gossip as data. I'm not clear from the article if that is understood within Amazon, and how they handle that downside if it is.
For such a data centered company it seems like an odd mis - I have to wonder if the article just didn't get to how they approach that issue.
And please stop editorializing the titles on your submissions.