Haha - not really! Was saying that most of the criticisms directed towards Redfin agents could be applied to more generally to many real estate agents currently working in the industry.

To date, Redfin has built the best home search tools available. But they continue to reduce their refund amounts and hire agents on salary who work individually in a traditional manner. As a competing entrant, we're trying a different approach. Buyers win because they have more choices.