Sometimes very small, very loud groups can be perceived by outsiders to be more influential than they actually are.
There some to be some more mix-ups in this rant:
>According to some universities, these counsellors provide “customer support”.
This is more an indictment of the sad state of student/university relationship - you pay so much, you're a customer, not a student.
>Final exam time at many large universities is when this infantilization really comes out. Students will literally walk around in public wearing their sleeping clothes and sweats. They nap in the library or in the hallway of academic buildings during normal work hours
That's not infantilization, that's just laziness and a short way to the dorm. Sleeping in a university during "normal work hours" (gasp!) has been normal for decades.
>Education is not trauma
Maybe it didn't use to be a trauma - but in the time of more and more focus on grades and GPAs, forced student competition, "career days", CV polishing courses, mandatory unpaid internships, i.e., ageneral shift from the university as a place that creates politically mature citizens to a place that churns out better trained cogs for companies, education may have become trauma.