Change Your Name
paulgraham.com
paulgraham.com
There's no point in buying an expensive domain name for a company that may not survive past the startup stage.
Note: a large swath of web users don't even understand the concept of a domain name or address bar...instead they google terms like "Gmail" and "YouTube" thinking this is how they are supposed to visit web sites.
What's more, tech-savvy users wouldn't think twice about visiting domain name ending in ".io", ".ly" and so on. (Hence their proliferation.)
*
I can't help but wonder if this article is some kind of prank--it's far too ill-considered compared to Graham's usual standards.
To push it further a .io domain is signalling and that's what makes it attractive.
It was originally airbedandbreakfast.com.
Originally it was producthunt.co, and once there was sufficient traction, producthunt.com was acquired for a few thousand dollars (if memory serves).
I don't think anyone would argue that Product Hunt should have chosen a different name because the corresponding .com was taken.
Looking at Crunchbase, they had raised around $13M at that point, so I'm sure spending $200,000 seemed like a lot at the time.[2]
[1] http://mashable.com/2006/08/25/facebook-profile/
[2] https://www.crunchbase.com/organization/facebook/funding-rou...
This is exactly why the .com domain wins. They do not have this attitude. Their attitude is to be in it to win it and do what it necessary to be successful. That's the .com signal.
If ProductHunt disappeared tomorrow, I'd be sad, but that's it.
Stripe and Parse on the other hand both needed to signal strength to their customers from day one. There are many customers that would not entrust their payment details with getstripe.ly.
Maybe I'm just getting old but the .com wins it for me, at an absolute push for online services I'll trust a .net
I know that the dotcom doesn't do that either, it's not a rational thing - just a thing
Also, blind optimism is not required for success. And no domain name is an antidote for a shitty idea that nobody cares about.
I tried a different domain with a .io domain; and it just wasen't worth it the effort.(they knew about .net. ,org, but that's it.). There's almost a anger that comes up when a domain ext. gets to specific, like .photography?
So PG is right that a .com is important but not for the reasons he seem to indicate.
That you can acquire a proper .com is a manifestation of your success it is not the base of your success. And that is how his essay comes of at least to me and many others.
3 weeks ago I purchased the .com after the original owner let it expire, cost me more than I wanted to pay bet less than I would have paid. I was ecstatic, feels so much better to say abc.com ... !
The point (and title) of the essay is "change your name," not "make sure you get the .com."
That seems to be more of what he's getting at here:
The problem with not having the .com of your name is that it signals weakness. Unless you're so big that your reputation precedes you, a marginal domain suggests you're a marginal company.
Nonetheless, Paul's point about naming is a good one. You have to have a good name. But, I see no evidence (and he didn't provide any) why the name has to be associated with a .COM domain. His only 'evidence' that he mentions is the fact that "100% of the top 20 YC companies by valuation have the .com of their name. 94% of the top 50 do. But only 66% of companies in the current batch have the .com of their name." This doesn't mean that 94% of the top 50 are right (in owning the .com).
However, I do think the point he is making is correct, that there are a number of constraints, but that the optimal decision involves a different weighting of them to that of many founders (my interpretation). I would argue that the constraints for startup founders naming companies are: 1) short and easy to say & remember 2) available (cheaply) 3) domain (.com vs others) 4) intrinsically meaningful 5) related to the business
Some founders compromise on 3 and give more weight to 4 and 5: what I think he's saying is that 1,2,3 are much more important than 4 and 5, to the point that "almost any word or word pair that is not an obviously bad name is a sufficiently good one".
I think Paul for once have it the wrong way around.
If you become big enough and happen to have enough of a market you might need to .com name to optimize your numbers.
If you happen to find a good name you can afford that you still think represents you and is .com you should most probably change your name.
But for most people just like their logo it's it's not that important until you become big and you can become big without .com name. Whether you can stay big is another discussion.
Far too often we fool ourselves thinking the wrong things are important.
But just as you most probably can easily find another name because your current one isn't as great as you might think, you can probably also wait a little until it becomes an actual issue.
That doesn't mean they can't become a hugely successful company.
My general point is just that you shouldn't prematurely optimize because you end up spending a lot of time on it. Unless you stumble on a great name that you can afford it's most of the times simply not worth the effort.
Google, Yahoo, Twitter.
Three global brands that aren't dictionary names, and don't have to be. You don't need a dictionary word .com to survive either.
Do you mean this literally for any 6 random characters? It rings true for 4, but I believe you can easily find a 5 character domain name even now. In fact, I just registered three five character and a six character domains without much trouble.
All three did own their .com domain names from the very beginning.
Twitter did not; it started out as twttr: http://techcrunch.com/2006/07/15/is-twttr-interesting/
> But for most people just like their logo it's it's not that important until you become big
Exactly this. If you look at the most successful companies in all sectors out there, most of them have logos that range from plain to just ugly, and many of them feel like they were initially created as a formatted company name on top of some document, back when the company's secretary first discovered Microsoft Word.
The more I see things and think about them, the more I believe that this whole talk of logos being "very important since it's what your customer looks at all the time" is a big scam perpetuated by graphics designers, because they make (a lot of) money on you believing you need the slick, $expensive new brand image.
Patio11 has actually A/B tested two different logos. His conclusion was that "Your logo could potentially add or subtract 10% from enterprise value"[0].
[0] http://www.kalzumeus.com/2010/08/04/does-your-product-logo-a...
https://www.youtube.com/watch?v=OElW2BrB6So
https://www.youtube.com/watch?v=iTY5EKN6bzM
The new logo is bad because it doesn't communicate what the product is.
...for a very small enterprise with 0 previous brand recognition, choosing logos at random.
BCC site's main goal is to not look like a scam, so people understand it's a legitimate product, not a "steal $10 and disappear" site. That's important, but not as important if your product is already more substantial and credible than "pictures you could download free from the internet, for a small price."
If you didn't know Tide was a brand of laundry detergent, what would it mean to you?
I’d also say the proliferation of new TLD domains has made them more, not less acceptable for new companies, especially ones like .io and .ly that have come to be pretty closely associated with the startups in general. Like you say, in 2006 nearly everything still was .com so a non .com might have stood out more as a negative, and even then pg says he still had no problems with del.icio.us
Also the last section stood out for me as a contrast with the title of this one:
"Whatever name you choose, be careful. Names stick. You need a way to refer to things, and whatever you call something rapidly becomes its name."
That's not a straight comparison. A better stat would be, what percentage of the top 20 YC companies had the .com while they were in the active YC batch?
http://techcrunch.com/2009/10/13/dropbox-acquires-the-domain...
If somebody is already using the <yourname>.com domain, then that name is already being used for something and creating a new business with the same name is a bad idea. I guess in the worst case scenario they could file a lawsuit claiming that you're infringing their trademark.
People can try to justify it by saying everybody just searches anyway, but if the .com name is already established it'll be a never-ending battle to keep your name in the top search results.
I mean, nobody would try to use ford.io or yahoo.tk for their startup, doing the same thing but with a smaller company is an equally bad idea.
That said, I don't disagree with him on .com, I just don't think this particular factoid adds anything to the argument.
Twitch.com redirects to twitch.tv, but was a music site as late as the end of 2014.
http://sethgodin.typepad.com/seths_blog/2003/06/naming_a_bus...
I read that in 2003, and have never forgotten the "Lemon Pie" example since.
> The LESS it has to do with your category, the better.
Back in 1976, Steve Jobs explained the name to me: "Take a byte of the Apple, get it?" And that's where the famous shape of the logo came from.
(I almost ended up working for him at the time - but that is a whole other story!)
More like it's a simple and easy name that you can build your scuba tour business around.
In other words - pick a good and easy English name or two and go from there. Avoid hard to pronounce words or smash two words together to make up a new word that means nothing.
At least that's how I see it.
"Use a stock photo CD and find cool pictures that match your name BEFORE you pick the name. If you can find a bunch of $30 images that work with a name, grab the pictures, then the name."
Huh?
It's how I came up with the name "Big Blue Saw".
One of my favorite examples: http://nissan.com
By the way, the coolest thing Tesla could do, that would buy them a lot of love and good press, would be to buy tesla.com and donate it to Nicola Tesla Science Center.
From Wikipedia: "Since 2001, new registrants to the [.edu top level] domain have been required to be United States-affiliated institutions of higher education, though before then non-U.S.-affiliated—and even non-educational institutions—registered, with some retaining their registrations to the present."
I was recently trying to come up with names for a website / app I've been working on and wanted to finalize a name. The couple of ideas I had were already registered, including the name I really wanted. I ended up sending out emails to the contact on record for the domains I was interested in and ended up buying the exact name I wanted for around $100, which was far less than I was expecting them to settle for. The name had been registered for 13 years and nobody who owned it ever did anything with it.
So, after reading this advice, I decided I'd actually try it out - it's easy enough to download a word list and write a script that pings a WHOIS API to check every single word or word pair. Turns out most such APIs are rate-limited, so I couldn't get as far as I wanted, but in a random spot check of 30 or so words off the word list, every single one of them was taken (as was the word-pair that I'm actually using for my startup). Even things as out-there as absurder.com or tektites.com.
I think it's a good bet that somebody has already done this and registered every single English word and many word pair in the .com TLD.
The good news is that by shitting all over .com, there will be no more startups founded with .com domain names. Either companies will buy them as they get bigger, creating a big transfer of wealth from startups to domain squatters, or more likely they'll just give up and we'll get more .ly, .io, or other gTLD domains in the future.
"Certainly there are some unfortunate connotations with our name, but we feel that the advantage of having a memorable, one-word dot-com domain name is worth it." - Bob Q. Startup, Founder and CEO of Naziisms, Inc.
(BTW, after clicking through random domains 50 or so times, I had some of them come up 3 times, which makes me think that there are more like 50-100 untaken .com domains than the 1.4K they say.)
I have quite a lot of experience trying to find names and is fairly good at coming up with them. Actually finding available names that have the proper quality is very very hard and time consuming.
> In total, I sent several hundred emails that day. Of the plausible responses I received, stripe.com was the clear winner. (Incidentally, I also got a reply from the parse.com owner; months later I sent my accumulated domain name list to Tikhon Bernstam, which is how Parse got its name.)
http://www.quora.com/How-did-Stripe-come-up-with-its-name/an...
Cost:
> We'd rather not disclose the amount, but it was less than you might think.
http://www.quora.com/How-much-did-Stripe-com-spend-on-their-...
Summary: They sent emails from a student email address to the domain contacts as listed in the Whois details. Cost was perhaps in the range of $2-20k (which I realize is a big range).
A few thoughts.
When possible try to buy your domain before any sort of serious traction, first thing people who own domains are going to do is Google their domain and see what comes up. So if you're running on GetHappy.com and are blowing up, you're making the generic domain "happy.com" more valuable every day. Even with a TM, a rocking responsive site, and editors pick in the app store, the value of Happy.com improves right along side your KPIs, your entitlement to the domain however does not.
If you're running on a generic term like "Happy" and things are going well, chances are the term is being picked up by other developers. If you're thinking "no one is going to go after that domain, it's mine!" you're wrong. The guys running theHappyapp.com and haappy.io have likely already pinged the owner trying to buy the domain. So has your arch rival getunhappy.com ... just because they want to screw you. The longer you wait the more people will try to buy the domain. The more interest in an asset, the more potential for the domain to become increasingly expensive.
A good domain name really is an asset. It's likely that for at least the next 10 years or more, a solid .com is going to be an asset that will, at worst, hold it's value. So even if Google enters your market, eats your lunch, then Facebook follows to finish you off, if you own happy.com, you will still have something that you can potentially borrow against, or sell to fund a pivot.
And finally, if you've got a round locked down, see if you can buy the domain you're after before it's announced.
> We'd rather not disclose the amount, but it was less than you might think.
http://www.quora.com/How-much-did-Stripe-com-spend-on-their-...
I was first looking for some reference on prometheus.io and a transliteration for the Irish for "fire" looked free - but turned out to be to a derogatory term for Indians so that wasn't an option (always check Urban Dictionary). Next I looked for something with the initials AE (which means "liver" in Irish), and even after trawling through a thesaurus and /usr/share/dict/words nothing worked that was available in DNS.
Finally I had a list of ~100 words that were candidates. Single words were out as they weren't easily Googleable, and all were taken. I played with word pairs a bit, and the 3rd or 4th I really liked was free in DNS and not popular on the web. I now have robustperception.io, with the .com and plurals to be safe.
People I've talked to have liked the name "Robust Perception", and it ties into what we do, so it seems to have been worth all the hassle. Name pollution is a real problem.
Note to anyone who disagrees with Paul Graham on this one: he's not talking about the genuine importance of the domain name. He's talking about its perceived importance by important people —namely the investor community. That's the way it is with most status signals: they're not very important by themselves, but how they influence the people who have power over you is important.
Simply put, if the investor community believes that lacking the relevant .com name is a sign of weakness, then lacking such a name signals that weakness. As such, they will be less likely to invest, making your company weaker. It doesn't matter if they're right in the first place. Their belief is sufficient.
It's a self fulfilling prophecy: if investors believe you're weak, that belief can make you weak.
I sometimes wonder how much bullshit do people at the top of the foodchain believe and act on, given the material targeted towards executives (like magazine articles or presentations of software development methodologies) are so full of it.
Just take a look at all these successful startups which either had a temporary domain name, or which still have a different domain name to their name:
Square was squareup.com, DropBox was getdropbox.com, Facebook was thefacebook.com, Instagram was instagr.am, Twitter was twttr.com, Foursquare was playfoursquare.com, Basecamp is basecamphq.com, Pocket is getpocket.com, Bitly was/is bit.ly, Delicious was del.icio.us, Freckle is letsfreckle.com
> With characteristic sense of profitable timing, it bought the domain name Uber.com from the Universal Music Group for 2% of the company then later managed to buy back the shares – today worth hundreds of millions – for $1m.
http://www.theguardian.com/theobserver/2014/dec/21/travis-ka...
You feed it a word and it will prefix/suffix it with random verbs/nouns/adjectives + '.com'.
What proportion had it at their founding or shortly after? Surely a well funded and successful company had the means and motivation to purchase their .com
For earlier companies, you can buy a lot of engineers, product, and marketing for $1 million.
[0] http://www.cnet.com/news/how-box-net-became-box-com-for-just...
For me it came down to, how can I tell customers, recruits, or investors that I'm going to be this huge impactful startup if I didn't even own the .com of my name? I couldn't. And now I never get a question about if my company's name is "Direct Match X" or why there's an X at the end of the domain name.
I would contest that it has no relation, I could be wrong since I have no knowledge. That said I always saw it as a relation to the cards themselves and the magnetic-strip on the back of the card.
This Forbes/Quora article explains how the name was chosen: http://www.forbes.com/sites/quora/2014/04/02/how-did-stripe-...
Amusingly, even if you have your very own TLD, it doesn't help you. Most browsers send single-word lookups to a search engine before they send them to DNS. Try "ca" in a browser. There is a web site at "ca". But to get there, you'll have to use "ca.", to force a DNS lookup from the root. Nobody knows to do that unless they're into how DNS works. There are some low-level bugs embedded in very common C libraries which cause problems with single-word domains, and they probably won't be fixed.
As for the original poster's advice, the price of the domain you want in .com is probably more than YCombinator's initial funding. With all of today's domain hoarding, the ".com" domain usually comes later. Facebook started as "thefacebook.com".
$ nslookup ai
Server: 127.0.1.1
Address: 127.0.1.1#53
Non-authoritative answer:
Name: ai
Address: 209.59.119.34
Rechecking using Google's DNS server: $ nslookup
> server 8.8.8.8
Default server: 8.8.8.8
Address: 8.8.8.8#53
> ai
Server: 8.8.8.8
Address: 8.8.8.8#53
Non-authoritative answer:
Name: ai
Address: 209.59.119.34
It's pingable: $ ping ai
PING ai (209.59.119.34) 56(84) bytes of data.
64 bytes from offshore.ai (209.59.119.34): icmp_seq=1 ttl=46 time=133 ms
64 bytes from offshore.ai (209.59.119.34): icmp_seq=2 ttl=46 time=132 ms
64 bytes from offshore.ai (209.59.119.34): icmp_seq=3 ttl=46 time=132 ms
...
And it speaks HTTP: $ wget ai
--2015-08-09 14:26:26-- http://ai/
Resolving ai (ai)... 209.59.119.34
Connecting to ai (ai)|209.59.119.34|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1257 (1.2K) [text/html]
Saving to: ‘index.html’
100%[======================================>] 1,257 --.-K/s in 0.001s
2015-08-09 14:26:26 (842 KB/s) - ‘index.html’ saved [1257/1257]
It doesn't respond to HTTPS, though. So we don't get to see a cert issued for a TLD.A base level TLD site is rare; most TLDs don't have one. But it's supported in DNS.
Or are there other considerations such as SEO uniqueness, easy-to-pronounce (especially critical for enterprise software), length of url.
Is kuickkoder.com a better domain than quickcoder.io ?
If the .com is kuicksuperkodderdudes.com, then quickcoder.io is superior. Yes to length of url - if your only option is a .com that is 25 letters long, or a .io domain that is six letters, then the .io wins.
For most of the cases in which a .com ends up being inferior to a .io, it's due to a naming exploration failure. You can still easily find good two word .com addresses today. Unless you've got coder.io or similar.
I'd rather have a memorable name with a sub-par TLD, than I would have a confusing / hard to remember name with a .com.
Obviously, the ideal is memorable + .com, but most of those will cost 50-100k+, which is not feasible for seed-stage budget.
Sounds like a series A problem.
> It turns out almost any word or word pair that is not an obviously bad name is a sufficiently good one, and the number of such domains is so large that you can find plenty that are cheap or even untaken. So make a list and try to buy some. That's what Stripe did. (Their search also turned up parse.com, which their friends at Parse took.)
.com is love
.com is life
Surrender your soul unto VeriSign
http://evhead.com/2011/06/five-reasons-domains-are-less-impo...
How much of that is due to the pressure that he admittedly puts on them to change names? (And that higher valued ones are likely to be older and have had this pressure for longer?)
Let's say you are a founder and VC tell you that you need to pay off someone to get a certain domain name that matches your startup name.
Let's say that someone knows how badly you need this name, and they charge you an absurd price.[1]
Finally, let's say your startup fails.
Question:
Who gets the domain name?
Considering the money that has been spent to get it, the domain name could be your startup's most valuable and liquid asset?
[1] "Absurd" because the cost of creating and maintaining a domain name (editing a zone file and running a DNS server) is quite low. In the early days of the www, domain names were registered for free. These days some people pay thousands of dollars for "domain names". Funnily enough, in some cases the names being "sold" for thousands of dollars are the same ones that were once given away for free. After one has paid a one-time, exorbitant "price" for a domain name, then they must pay the annual fee each year to keep the domain name registered. Usually this fee is under $100. Even the annual fee charged is far above the cost of creating and maintaining a domain name.
Maybe I should start a new TLD, e.g., ".startup".
I could distribute a copy of root.zone with .startup added.
I could give away a free, preconfigured localhost DNS cache, freeing users from ISP provided DNS, open resolvers like Google and Cisco (OpenDNS), and most importantly freeing them from the ICANN racket.
Then I could give away domain names for free, upon a proper showing of need. No hoarding.
Nah, it would never work. No one wants "alternative" TLD's.
(I wonder how much pure profit .io has made in recent years.)
Just my thoughts.
Ignoring the minutiae of the rest of the post (and you can argue I'm really doing this quite intently), I think I agree with the principle. The name's not that important. If you're processing financial transactions you could be named PayPal, sure, but you could also be named Stripe or Square or BrainTree[0] or any of dozens of weird names that make no sense at face value (if these names are in fact deeply meaningful, I'd be curious to hear the stories... privately, or on Twitter, not necessarily here/now).
There are reasonable things to get stuck on - if you're committed to being a B2C product or service, and others are telling you your startup is more of a B2B idea, then you should wrestle with that. But you shouldn't be wrestling over the name for such a great deal of time. If Paul Graham tells you to change your name when you're pitching to him so you can get a .com, you probably shouldn't (he argues) protest all that much.
I don't think I hold his view as strongly as he does, but I'm neither a successful VC nor widely respected in Silicon Valley, so his argument about perception is admittedly a little self-fulfilling and it seems impossible to reject.
[0] the irony is not lost on me, now that I check, that BrainTree doesn't own braintree.com - although first glance suggests Square only has squareup.com, square.com redirects to it; I'd be interested to hear Graham's thoughts on that, and I think it would signal strongly whether I understood his argument correctly.
On Thursday, April 23 at 9:10am, there is a session called “Domain Name Abuse: How Cheap New Domain Names Fuel the eCrime Economy.” The panel will be led by Paul Vixie, CEO of a company called Farsight Security, Inc.
(1) Do users really pay attention to the extension, COM or anything else?
(2) IMHO, now users mostly just click on links while paying little or no attention to the actual URL or domain name. Of course, the HTML link element (tag) doesn't have to expose anything about the extension.
So, why do 1+ billion users know or care about COM?
For PG's point about the most successful YC companies use COM, that was then, when COM didn't cost so much, not now.
Maybe the point is that for startups that do get traction and funding, finding a .com is an inevitable task, one that could save a lot of money/energy by addressing it in the early stages. That inevitable task may be borne out of the CEO being tired of answering why they didn't go for a .com.
There has actually been no justification as to why a .com is required. Simply saying non .com is "marginal" and "it signals weakness" is not a root reason. All it shows is that some people have a differing opinion on the value of a .com and not agreeing with 'them' means you're weak.
I personally do feel more comfortable having a good sounding .com, but if I'm going to do it, it has to be for the right reasons. That I don't think has been clearly expressed in this essay.
My reasons are that it's a global identity, globally indexable by search engines, the most common global LTD and therefore the most memorable by end users, and more stable from a root server point of view. Would I think a startup with another name is weak? No. I would assume that they understand the implications of a non-.com TLD.
For most of us who are pretty awful at naming, it may not be a great idea to focus on the name when there are other TLDs out there like .io, .co, or most recently, .tech. And there's also the highly acceptable alternative of using a derivative of your name, such as (name)app.com, get(name).com, and that sort of thing.
It's also notable that a startup registering its domain name is probably early stages and their name may change anyway, because their idea may change. You don't want to spend hundreds or more on lavalamps.com and then later decide you're actually going to sell those puzzle/IQ lights. Doing that might even make you hesitate to change your idea.* But if you spend $12 on lavalamps.net, the cost of heading for greener pastures is epsilon.
If you've got another name stashed on a scrap of paper in a drawer, dig it up and check whether its .com is available. But if figuring out a new name is going to take you a week, just take what you can get for now.
Probably you don't want to use (name).ru, though. ;)
---
*Although if you were that foolish and then that inflexible, you probably weren't going to get anywhere anyway.
Lots of good examples and counterexamples in the comments, but if you want something memorable AND searchable, sometimes it's best to just churn out the money early on if you know very well what you're doing.
For justwatch.com we paid a small fortune - almost a tenth of the seed investment - to a shady squatter that just wouldn't give in, but in retrospect I'd still say it was definitely worth it.
Even in 2015, it still makes you come across a tad more serious, determined and professional to outsiders and the brand searches and direct openings of the domain are significant.
When you've built a brand already, squatters will be happy to charge you for the work you did (which might or might not be a better deal overall than burning the valuable money in the beginning). YMMV.
If you're shooting for a B2B SAAS business that's more sales or SEM driven, I guess you're off just fine with an .io or temp domain, but your main focus should be a clean search neigbourhood then where you have the chance to make the Google front page eventually.
Think about what Dropbox, Stripe, and AirBnB did!
getdropbox.com -> dropbox.com
devpayments.com -> stripe.com
airbedandbreakfast.com -> airbnb.comIf your idea seems worthless, a squatter might figure this is the time to shed a worthless domain for a few hundred or thousand bucks. If you're at the helm of a runaway multi-million-dollar success, I imagine the squatter is going to try and squeeze you for significantly more.
Today, we consider the .COM to be the true, authentic, creme dela creme. However, available .COM domains are becoming harder and harder to find, while there has been an explosion in new TLDs such as .ly, .io, .pro, .guru, .camp, .rentals, .pub, .management etc.
More and more, we will be seeing startups and large companies with alternative domain names which they will promote online, in magazines, on TV, etc. It will be common to see alternative TLDs. I wouldn't be surprised if the next Super Bowl had a couple ads which included an alternative TLD. Marketing is about rising above the noise and right now a .PRO is much more noticeable than a .COM.
Many commenters and PG acknowledge that while .COM names are less valuable today than they were just a few years ago, they are still perceived to be very valuable. However, that is less and less true for the younger generation (which is the trend I believe PG is missing). As they grow up seeing ly, .io, .pro, .guru, etc., a .COM will have no more inherent authenticity than any other TLD. Would they really be more attracted to a magazine/tv/online ad with sportsshoe.com than to sportsshoe.pro? More willing to eat lunch at goodfood.com over goodfood.pub? More likely to attend bestsummercamp.com over bestsummer.camp? More likely to download a fun app from puzzle.com over puzzle.app?
As a potential investor, does spending time and money securing a .COM really signal someone's dedication and company strength? Should a startup founder really spend a lot of money to secure a .COM so the company appears stronger? Seems like a false metric.
I imagine it would be different if you are primarily concerned about your reputation with your investors rather than your reputation with your users; but I think that big companies regularly undervalue the customer familiarity with their brand.
Sure, when choosing a name, choose a name that has an available .com. Why not? Before you've invested anything in a name, it is all but valueless, so the cost to getting a .com is very low.
The value in a name is in how many people recognize and remember it; if nobody knows your name, it's worthless. If people do remember it, it doesn't matter how awkward or weird the name is; the value is in that recognition. Once you have that, don't fuck with it.
Nice, short .com domain names were probably more important for desktop web browsing -- and I suspect are less relevant to startups that are focused on the iOS App Store, Google Play Store, third-party app stores, Twitter, Facebook, etc. for discovery.
ycombinator is not exactly memorable like a "stripe" or "parse", yet they are presumably one of the most successful accelerators in the world.
Naming is secondary, marketing that name is primary. Of course, you can't have a shitty name like ookabugiedandwig, but ask yourself why English-speaking people know words like: Samsung, Nissan, Ubuntu, Volkswagen and you can even apply that in reverse and find out why people who may not even use English to write, know words like: Apple, Mercedes Benz, Windows.
Also, I don't mean this in a bad light, but I am glad to see people disagreeing with Paul Graham. This shows that HN is healthy and even a YC members opinion can be wrangled down to reality.
Of course, signalling architecture has become less important over time, and probably the same will become true of the domain name equivalent.
If you have a US startup called X and you don't have x.com, you should probably change your name.
doesn't make sense. Sorry.I have a domain name which is registered as trademark by one of the organizations, can the organization claim the domain name since they own the trademark ?
To answer the other question posted to your question. Registering a trademark in an attempt to take a domain name from someone else is know as Reverse Domain Name Hijacking https://en.wikipedia.org/wiki/Reverse_domain_hijacking
I was actually considering doing such a write up a day or two ago. So it really hits a nerve to see this here today.
Short version of the story: Even really big, wildly successful companies do name changes and most folks founding a company are waaaay over-attached to whatever they first decided to name their baby.
Whether or not I agree with this, PG is a source of authority, which makes me think about my current strategy. Sort of sucks, do I listen to my gut and what many others here are saying, or fork over the money into a domain that could be used for other areas in the business?
I'm going with option#1 btw, just sucks to hear this from someone I respect, because it makes me believe it's true.
Name, logo, domain name, are all important things, and - like for all things - their importance changes over time. You go in a circle of executing to "good enough" for the stage you are at (keeping in mind that you do not want to create problems for yourself in the future with the choices you make today) and then move on to the next item on the execution priority list.
If you wait to have the perfect logo before launching, you will never launch... Then 6 or 12 months later you might find yourself analyzing the perfect palette of Pantone colors to go with your brand...
We index all(+50M so far) domains that are unused and give you access to them here: undeveloped.com/search
At least now you know which options you have and which alternatives are out there. The search and acquisition of the right name for your startup doesn't have to be that painful anymore.
PS: we help/advice/consult startups for free with finding and picking the right name in the right extension. So feel free to reach out to us if you're struggling with your name.
* Namium - http://www.naminum.com
* The Name App - http://thenameapp.com
* Wordoid - http://wordoid.com/
There are some more sites like these but more focused on domain names, all from here - https://blog.growth.supply/300-awesome-free-things-e07b3cd5f...
However, if you can avoid more obscure and complicated URLs, then by all means do it. I think its best practice to have something straight forward so the user doesn't have to search first to come on your site. You never know what kind of distraction can present itself in those few seconds leading a user away from your site.
Once you sell product and have established partnerships changing your name just doesn't make sense any longer and becomes a measure of last resort, e.g. if your brand is so damaged that continuing business under the old name becomes very complicated. But then again, if you're in that kind of a situation you probably have a lot more things to care about which are at least as important.
That's what the article says at least.
Whereas if you force yourself to buy an untaken .com domain, you are pushing yourself to think creatively. You might even get so lucky to come up with a fantastic name such as Airbnb or Zenefits.
a) Thanks for writing new posts. I have been missing your
writings for quite long.
b) IIRC, Dropbox started as getdropbox.com, just later on,
when money "was not an issue", they purchased the more
expensive one - dropbox.com.
same applies to uber.com, square (which started as
squareapp.com) and many others.New names coming soon
Imagine a website where startups could describe what they do and users could propose and vote on ideas for names. It's been on my list of potentially decent project ideas.
For example, sometimes the .com domain just seems too corporate sounding -- but your audience is not. Isn't it more strategic to get a newer extension?
Although I guess Google is above the rules that startups have to play by. Quod licet Iovi non licet bovi.
If you are a database or developer tools company, .io actually makes more sense. .io is the standard, and it has become de facto.
However, if your startup is a food rating service, or Uber for X, you gotta have the .com.
I'm fairly good at coming up with names, and wouldn't mind offering my services, but I'm not sure how to secure my idea before selling it.
I would also be open to testing my skills for anyone looking for a company name.
The other thing to do would be just to have a gentleman's agreement where they sign something (TBH I wouldn't worry with a legal contract initially, if you work with honest customers the gentleman's agreement is OK, and worst case if it was a big deal you could take to court and likely win)
So the agreement would be something like: I'll come up with a name for you, I won't make you pay upfront, but if I come up with one you like and you haven't already thought of it [make them list all the ones they are currently considering upfront], then you'll pay me $500. Reply to this email with your full name if you agree. And then just make sure you follow them on twitter and connect on linkedin or such so that they feel that you would notice if they screwed you over, but like I say I think most people are nice and worrying about getting screwed over is likely premature optimization :-)
Whether you like it or not, domain squatting seems to be the most popular way to do that.
Domain names are transitioning into becoming useless. When you open any web browser or mobile phone and go to look for a company it does a search. The most relevant results come back at the top. This type of trend, as we abstract away from using TLDs, is only going to continue. Owning a .com isn't nearly as meaningful today as it was 5 years ago.
What I think will happen is ICANN will continue adding more, useless TLDs as quick cash grabs and the next 10 years you're going to see people stop referring to their domain name at all. I mean, why would you? You're Uber, you look for "Uber" in the app stores, you open your browser and type in "Uber". All of these take you exactly where you need to go.
> 100% of the top 20 YC companies by valuation have the .com of their name. 94% of the top 50 do. But only 66% of companies in the current batch have the .com of their name. Which suggests there are lessons ahead for most of the rest, one way or another.
Correlation is not necessarily causation; this statistic should be compared with general domain name availability with the time periods mentioned because an incredible amount are purchased every year making it impossible to even compare in this way.
So because someone suggested it 13 years ago makes it not true today? Look at how the new TLDs are working out; if you want to find a company using a funny TLD you just search for their name and unless the .com is higher ranked the company comes right up to the top.
Look at it from a user's perspective; do you know anyone who actually types in a domain name anymore that isn't a technie? If a user wants to find a specific company they just simply use voice and ask their phone or open a browser and just type it in.
Typing in a TLD adds friction especially since ICANN added all of these stupid TLDs that no one is even used to. The lower the friction the better, right?
Also, only anecdotal because I can't find any studies one way or another, but I can't find anyone in the younger generation who actually types in any domain names. I even had a frustrating experience telling someone who's used the internet all his life what .com even was as he had never typed it before. Plenty of people in my generation still type it though.
Also many of the older generation folks I've worked with who had their internet start with AOL don't seem to type in domain TLDs either.
So until I see some solid, current research regarding the behaviors of the different generations I'm not convinced a .com is lower friction; you type less when you just type the company's name and most browsers nowadays will give you the option to autocomplete directly to their website.
That's a problem. It means we rely more and more on search engines, thus centralising the web (and with it, the internet) more than it needs to be. Centralizing the network means centralizing the power. Not a good idea. It never was.
But when you type "company name" in a search engine, you give away your search to an ad supported private company in real time. Juicy profiling, no privacy. Much worse than using DNS.
Besides, when you click on a link from your favourite search engine, you're still using DNS. Now you have two single points of failure.
Yes they do. Just don't forget that the end user is the advertiser. We poor schmucks who type text in the search box are the product.
Everything going thru search engines, means you depend on someone who has no responsibility towards the people they have power over. That's bad; you have to waste time understanding their incentives and staying on their good side.
Not really comparable in my opinion. In AOL, if I remember correctly, you had to register or pay for your keyword much like a domain name. So all keywords were owned by a central authority, could only be used within their ecosystem and had the same type of squatter issues as domain names.
What's happening today are "keywords" being associated with specific websites when, and only when, the users are actively looking for and using that website. This isn't centralized (sure most people using Google but people forget Bing is actually really good and used by many!). You can't simply pay for the top spot anymore.
There's ton of money being made (sometimes even by honest businesses) on the opposite assumption. Instead of paying the gatekeeper to put you higher on the list you pay some third parties to game the sorting algorithm.
1) Open browser, 2) Defaults to whatever search engine that add-on they have switch them to, 3) Type facebook, or facebook.com, or whatever they are looking for, 4) Click first result. If fails, go back, look around, click other result.
My parents are typical web users. Fairly tech savvy, but not tech insiders. I recall telling them about bit.ly. It took a while to explain that it wasn't bitly.com, bit.ly.com, etc. They ended up just searching for it instead of typing in the domain name.
Think of the added friction this causes... and as we all know, every added interaction detracts from the conversion funnel. Taken in aggregate, many startups cannot afford the attrition of a shitty domain name.
And they found it. That's how a large, large number of people find web sites these days, and it works fine.
A rose by any other name still smells sweet, but thornbush isn't the way to market it.
The public are hugely influenced by branding, advertising, look and feel, and experiences. They might not put the feelings they have into words like insiders do, but those things absolutely exist and insiders to the retail, advertising, and similar industries have all sorts of jargon to analyze the behavior of the public.
Name of the company and domain name has very little to do with company's success. There so many things you need to worry when company is small and getting domain name or renaming company is really very dangerous distraction.
I'm not saying domain name does not play some role but spending time on it is a very dangerous distraction.
So, does it show as weakness? Yes. Is that biggest weakness of your company in relationship to how hard to fix it? No - but if answer is Yes then you are already made it and all this discussion is moot.
Things are changing. Talk to 18-20 year olds about how they are using the internet. Throw out an address using one of ICANN's new extensions. Do they even recognize its a website? EV Certs don't even show URLs in some browsers. Do mobile users look for you on Google, or in the app/play/other store? Personally I'm uncomfortable with the positions ICANN has taken.I don't trust them to protect domain's owner rights. We need better alternatives.
In other words, let's say you're right, and owning the .com domain name is becoming less meaningful (an argument that PG already addressed, by the way). That doesn't mean that .com domains are becoming significantly less meaningful to people's perceptions. And perceptions matter, when going after customers, funders, employees, business partners, etc.
I wouldn't say that the perception that having the .com domain name is important is an incorrect one. Maybe you would disagree and say it is an incorrect perception. But even if you think the perception is incorrect, the perception is still part of the reality that the startup lives in.
This classic "perception IS reality" pattern is something that a lot of people miss.
PG talks from a perspective that does not apply to most companies in this world.
Again if you get a .com name that is great. But whether it's worth the effort of finding one it if you don't have it already is another discussion all together.
Whether or not you agree with pg, finding a decent .com is pretty cheap in terms of time and money when you have free domain name checking services that give you available .com variants of desired keywords. Even though I know this, I'm still always surprised when I see the 2-3 syllable .com domain names that I wanted, being available without auction or private seller inquiries.
I'm not sure I understand. Free name checking services do take into account what names are available to you and they give you variants of your desired keywords. Results are returned in seconds. It takes a few hours at most to go through a bunch of keywords.
True, but to whom. Most people don't know the difference between getDropbox.com and Dropbox.com.
Yes. In fact I did quite a bit of hiring at some of my previous companies and I never cared about email (why would I care about email? This isn't a signal, this is noise). Do people, at least in tech, really care about such things? At least in my deals I never found one. I'd imagine in stuffy jobs it might be something to look down upon but in tech? That seems silly considering how progressive our industry typically is.
Having been a founder for four years now, I have learned that the word "startup" usually scares potential customers. It is actually a good thing to seem more established than you are. However that doesn't mean you are disingenuous either. It is not black or white. You can look more established: .com domain, decent website, proper terms and privacy policy, no beta or "coming soon" wording on website, etc. However if someone asks directly how established you are, you are truthful.
What the potential customer wants to know is if they can trust you, and you won't be gone tomorrow. Therefore if you are truthful about the company's state, but seem like you are established then more people will look past the word "startup" since it will be obvious to them that you are serious and have some idea what you are doing.
In other words, you dont need to go around yelling at the top of your lungs that X is a startup. That strategy will most likely fail. But you certainly shouldn't deceive people either. There is a line.
I do not know to which extent I agree. I find it sad but likely that people may eventually stop paying attention to URLs altogether; the main counter-argument I would have would be phishing, because, no matter what, you'll still have to check that you are on the right website at some point. That said I do believe that if it may happen for the general public, it may not happen before a long time for more knowledgeable people (prospective funders, employees, partners, etc., as you mentioned).
When I, admittedly anecdotally, poll people I've met who were practically born after the Internet started, almost none of them even type in .com and a few didn't even know what that was. I'm convinced this sentiment is going to become more common especially with so many squatters on .com domains it's almost impossible to have a good company domain name anymore without spending stupid money to get it. Yet you can get the same name with a different TLD for cheap and you show up at the top of search results.
I'd love to see more search engines or maybe even a decentralized search infrastructure to help facilitate this but that's pretty difficult.
That's an astute observation...however, they are not useless YET. Perhaps in 5 years .com's will be obsolete and every browser will have powerful company lookup utilities that everyone can use. The issue is that startups don't have the luxury of losing that sort of time.
If there had been logic, data, or some other proof besides a couple of counter examples, I may need to do more than appeal "argue from authority." They aren't, so I'm sticking with the authority.
I wonder how much of that is due to the fact that landscape has changed in past 8 years and top 20 YC companies are all at least a few years (5-ish?) old. I appreciate the rest of the sentiment of the post, but I don't think the numbers he chose to share clearly support the assertions. Correlation isn't causation.
But I agree with pg; a startup by any other name would succeed as sweet, so why not choose one you can get.
(1) successful companies do often,
(2) marginal companies do less often, and
(3) aren't actually in any way instrumental to success.
It could just be that there's a mindset among successful founders that produces a particular vector of decisions, not all of which are all that important.
Graham would probably respond: whether every component of that vector is important or not, investors are scraping for every bit of evidence they can find, and your name might be a "tell" that other components of your decision vector are hinky.
And that might be true enough, but cargo culting every decision Airbnb makes in order to slip through an investor filter is no way to live either.
And this goes to show you - most people will not accept an advice from someone who knows better. If a conclusion must be reached, it must be reached under your own power, and at your own speed. This just can't be helped, it seems. Or can it?
Another possible conclusion, however, is that the world has changed in the years since last time Paul was actually doing this, and people with current experience are pointing out that his advice in this case is actually out of date.
Strike two is that pretty much everyone has an unhealthy attachments both to their own creations and to their own "identity". It gets even worse when the two are combined. Even Paul himself, one of few wise men of our times, gets very defensive when his creations are under fire. It's just how people are. Yet in this case Paul is a more objective observer, he doesn't have a stake in the game of naming your company.
The insidious part of strike two is that it's nearly impossible to recognize while you're in the grip of it. It's like being drunk - most people who are severely drunk think they are "ok to drive". They aren't.
Accepting advice takes one of the two: either blind deference to authority, or wisdom to recognize the limits of your own understanding and selective deference to those who could know better. Not perfect, mind you, just better. Alas, wisdom is hard to come by, and blind deference has significant downsides. And so it goes. Most useful advice goes unheeded.