More likely what happened was that the guy who was incharge disappeared and/or his credit card number changed. And when the registrar tried to renew - it couldn't and I'm sure sent tons of emails of "HEY YOU NEED TO FIX THIS". Something similar almost happened to CentOS.
Gandi's customer support official response "don't use it". Gandi's management response "you are right - we don't have enough monitoring and are looking into it". With no follow ups.
At least they credited me, generously, for their latest outage in their US datacenter.
The problem with automatic renewals is its fine if you just have one domain. If you have a lot of domains it makes financial sense to shop around? I've always gone with the cheapest registrar(that I feel will be around in a year, or two), and never had a problem. Personally, I heard a long time ago the true cost of registering a domain is around $7.49. I don't know if that's correct? I don't like to pay much more than that per year--just on principal.
Since, people are throwing around companies, Google domains are $10 bucks a year/with free privacy. (At least they were a few months ago?) Godaddy did away with renewal discount codes; I see no reason to use that company anymore?
DENIC, for example, (which operates seperately and has their own, incompatible WHOIS system), operates .de differently:
After your domain ran out, it will get "locked", all DNS settings will be locked they were before, and you get a letter or an SMS. The domain will stay locked for 2 weeks, during that you can enter the code from the SMS or letter on a website to move the domain to another registrar or delete the domain.
If you don’t react at all, after 2 weeks, the domain goes into TRANSIT. It still stays locked, but now you get actually billed for it, until you enter the code or delete the domain.
Essentially, with DENIC, the domain stays locked until you decide to delete it or move it to another registrar.
You can also disable the TRANSIT, in that case, if the domain runs out, after 2 weeks grace period of being locked it actually runs out.
Remember: Not all NICs operate like ICANN.
> Some people manage dozens, or even hundreds of domains. It's quite common in the "custom website design" world for the company (often a small agency) to manage the hosting of the site and domain.