I can imagine this argument holding true for resource-based businesses, say, oil and gas. I can't imagine a taxi services aggregator having that substantial an impact on a nation
They have to consistently provide a good experience for both drier and riders, who can switch literally by opening a different app on their phone.
Uber probably had the market strength to contractually demand that you couldn't be on the Lyft network while on the Uber network. If they had done that, they would have lock-in effects. Maybe they didn't because they were afraid of monopoly accusations.
Uber already has competitors in major markets. The market has very low switching costs. A new competitor doesn't even have to educate the customer on what to expect, or how it works, or even how to find drivers. All this has now been worked out, so any price gouging can be easily competed with.
I can only conclude those who want to 'regulate' Uber for the 'betterment of society' are severely long Taxi licences, or are hardcore socialists who abhor any economic freedom of agency, or maybe both.
That's a pretty stupid thing to say.
Regulation of taxi services does exist for a reason other than corruption or general malfeasance. On the one hand, deregulation might increase competition and reduce fares. On the other, regulation might help to avoid price gouging or ride refusals. There's a coherent discussion to be had there.
Your shallow dismissals of all attempts as regulation as by 'hardcore socialists' or 'Taxi licenses' contributes absolutely nothing.