To combat falling ratings, TV networks are increasing ads up to 10%
businessinsider.com
businessinsider.com
- let's fire the engineering staff to improve the profit figures
- let's slowly fill up content channels with so much advertising, consumers can't read/watch/listen to the media they're trying to access
- let's sell subscription access with a promise of no ads, then slowly introduce ads until the subscription payers are also earning significant money per ad
- let's reduce the quality of our product so we can improve the profit percentage
- if cars only last 5 years, consumers will have to buy new ones! (planned obsolescence)
- let's see how much we can carve out of this shrinking pie
- etc.
These kind of harebrained schemes seem so obviously stupid from the outside, but they keep showing up over and over again. It's like there's a population of con-artists who've managed to get into positions of influence in lots of companies, and will pitch and sell these ideas and make them happen, then everybody is aghast when the company tanks shortly after...meanwhile the "proven idea guy" goes on to another company and shows "improved profitability by 21% and revenue by $3mil/quarter blah blah" and slithers in to another decision making position where this happens again.
> In one of Gerald Weinberg's books, probably The Secrets of Consulting, there's the apocryphal story of the giant multinational hamburger chain where some bright MBA figured out that eliminating just three sesame seeds from a sesame-seed bun would be completely unnoticeable by anyone yet would save the company $126,000 per year.
> So they do it, and time passes, and another bushy-tailed MBA comes along, and does another study, and concludes that removing another five sesame seeds wouldn't hurt either, and would save even more money, and so on and so forth, every year or two, the new management trainee looking for ways to save money proposes removing a sesame seed or two, until eventually, they're shipping hamburger buns with exactly three sesame seeds artfully arranged in a triangle, and nobody buys their hamburgers any more.
http://www.joelonsoftware.com/items/2007/09/11.html
Short-term goals with little or no consequences are the problem.
Yep, definitely happens a lot outside the corporate world.
Taxation doesn't quite fit the pattern we're talking about here, anyway. If a TV channel increases its ads, the obvious failure mode is that viewers go elsewhere instead (and hence advertisers spend less and revenue falls). But inter-country mobility is small enough that even quite large changes in tax rates aren't likely to make a lot of taxpayers go elsewhere. You occasionally hear rich famous people threatening that if some potentially tax-raising party comes into power they'll leave the country, but they don't generally actually do it.
(That may be different for corporate as opposed to individual taxes. Large multinational companies may be willing and able to move their operations around to minimize the taxes they pay.)
I imagine someone there has figured out the inflection point where they can reduce the quality of their service without losing a significant number of customers. But perhaps that's giving them to much credit.
That is one benefit of the modern internet. As a customer that is quality-sensitive about many products, I can 'evangelize' to insensitive customers and attempt to bring them into the fold and start demanding better quality products, thereby increasing the quality I receive from the product myself.
"The simplest way to explain the behavior of any bureaucratic organization is to assume that it is controlled by a cabal of its enemies."
But doesn't that depend on a significant fraction of investors being rational and having pretty good information? And on markets not being "rigged"?
And I wonder whether the price of current stock market transactions adequately reflects the knowledge of all investors, including the long-term ones.
>And I wonder whether the price of current stock market transactions adequately reflects the knowledge of all investors, including the long-term ones.
That's sort of an odd way to put it. By definition the market transactions reflect the knowledge of all investors, unless you're postulating they don't apply knowledge when they trade. Do you mean the stock price is influence by people without knowledge other people do have? That's true.
But professional and institutional investors have the most influence, and they've got a pretty good idea when managers are eating the seed corn. It's an obvious strategy for executives, so professional investors are always on the lookout.
Do some executives get away with padding their bonuses through short term strategies? Sure. But I think it's rare.
When you put it that way, it does sound implausible. But it demonstrably happens, so lets consider how that explanation may be wrong.
You don't necessarily have to fool a lot of sophisticated investors, you have to fool people/firms with sufficient funds available to invest, who can be talked into the belief that they are taking advantage of opportunity the rest of the market is missing, perhaps one which is uniquely available to them because of synergies.
Often this can be one person or firm rather than a lot of investors (sophisticated or not) -- its not as if acquisitions where the acquirer pays above market price and ends up a few years later taking a huge charge when its expectations fail to pan out are unheard of.
And this makes sense. If firms can make foolish decisions in running their business which negatively impact the future of the company, one form this can take is buying some other business at an unjustified price where someone else had already made a foolish decisions that negatively impacted the future value of that business.
If you know of specific companies that have destroyed their future for a short term stock gain, you stand to make a fortune by short selling the stock.
One of the many reasons (alongside Sarbanes-Oxley) that some large tech companies appear to have chosen not to IPO.
Counter-examples I can think of include Google, FB, Twitter, Apple, Amazon, MS, ...
I like to look at it as a natural cycle of things rather than a pandemic of things - though the case can be made for either.
Hopefully, as it all decays and people get sick of it, the other side is reached, and the opposite becomes true... unless the government interferes and keeps bad businesses and industries afloat, or the industry colludes to maintain the status quo.
http://ogun.stanford.edu/~bnayfeh/plan.html
NSFW language of the form "_ happens", which is part of the ha-ha-only-serious joke.
/* ahh, the irony of using a NSFW-censor to describe this link */
Can you really call them con men when they admit this upfront by saying they have a MBA?
Also, this is what we get when companies only care about quarterly earnings reports. If a company only has a 3 month vision, it has to come up with schemes like this.
Computers are a great example, especially when Moore was still going strong, and advancement was obsoleting & retiring computers far more quickly than component failure.
Another (slightly less intuitive) example is automobiles particularly in regards to emissions. If old automobiles were not intentionally obsoleted by smog laws, they would have continued to "waste" air quality.
Planned obsolescence is when you artificially shorten the lifespan of something in order to increase the sales of the product or the next generation of the product in order to generate more revenue.
If you have a product with an active resale market. Any product with a noted higher quality will sell for a premium. At first you think that this is a boon to the seller. But the manufacturer can turn around and demand a premium. So what happens is, the manufacture gets to pull forward the secondary sale. If a use car sells for a $2000 premium on the used market, the manufacturer can probably charge $2000 more. And he gets to book that today, not five years from now when the first buy sells it.
There is a dismal reverse of this, if your product goes bad like yesterdays fish, the customer is going to demand and get a discount.
This interacts with the cost value curve for given products, meaning after a while you're just throwing money away trying to make the product 'better'. Similarly, not spending enough money results in an way crappier product than the cost of materials and labor would suggest.
The upshot is car brands like Toyota are on the premium side of the curve and it's not too hard for them to stay there. Chrysler is on the other side of the curve and is economically trapped.
The strategy, as originally articulated, meant companies should use marketing to move customers to new models for status/styling reasons. It worked, too, in the car industry (which was the subject). For years the Mad Men types were able to convince people to buy a new car every two years, long before the old one was worn out.
Artificially shortening the lifespan of a product isn't profitable because of the hit the manufacturer takes to its reputation.
Isn't this exactly what Apple does with its chargers all the time? They change them in the slightest manner in newer generations, so the older generation charger doesn't work with it. I don't think there is an actual legitimate reason to do this - such as improved design or functionality. It doesn't seem to hurt Apple at all though, their hardware is still top notch and above and beyond its competitors.
Works well for nVidia. Speculations that it's newer drivers destroying older cards' performance seemingly cannot be quelled.
You can get away with that if you can still create a superior product than your sole competitor and can even get away with deliberately lying to customers (See 3.5 GB of good memory instead of 4 GB on GTX970)
Some shows have taken a slightly less fraudulent, though equally frustrating, approach. 60 Minutes remixes old segments into "new" shows, but the only thing new about them is the order in which the segments appear, along with a total of maybe a minute in added commentary or updates on the segments. Whenever you hear "as we first reported..." at the beginning of a segment, that's a remixed segment. Nightline has also been remixing old segments into most of their "new" shows over the summer.
TV is dying, and the networks are turning to fraud and annoyance to try to save themselves. I can't imagine that it will work.
The results are poor quality shows which are even less desirable to watch.
It's hard to view it as anything other than a death spiral.
Movies/programs start at 9pm. The ad breaks are at 9.45pm and 10.30pm. It means most movies (1.30) have only 1 ad break, series such as X-Files and 24 hours are displayed with uninterrupted episodes. Football games match this format.
At high school, those who went to Spain or UK discovered the poor state of TV in the rest of the world. We're lucky.
The first (and only) time I saw an episode of Star Trek on US television I was shocked when I realised there was a commercial break immediately after the credits. (I turned it off in the disgust.)
But with the advent of 150+ channel cable services they decided the rationale for that kind of regulation had been undermined.
This Mitchell and Webb sketch shows this off perfectly https://www.youtube.com/watch?v=7MFtl2XXnUc
When they do this they ruin the experience watching it later on DVR/Netflix/DVD/etc.
For Airline Disasters, skipping forward to 20 minutes skips most of the useless pre-accident crap with 5x replays of all critical moments. Annoying as fuck.
I'll just throw this here.
Seeing as time is extremely valuable, why not provide an option to skip ads?
F2P games figured this out long ago, you annoy users into paying to make the pain go away.
The subscription price to run no ads at all is therefore likely higher than the ad supported one.
Alternatively, they're just squeezing as much juice as they can from the last fruit. They know the end is nigh for network TV so they might as well burn it all the way down.
Until TV can beat the quality of that experience - they are doomed.
I say this under the assumption, perhaps naively, that the people in charge are aware that the decision, long-term, is not a very good one and they're playing strategically for their own ends (rather than simply being pants-on-head stupid).
Today, you can feel _very_ lucky to see as much as 44 minutes of content per show.
Personally, I don't care if they stuff 54 minutes of commercials into each 60 minute show. I'm not going to watch the show as it's broadcast. I'll watch it on netflix, stream it, or download it. In any event, as far as I'm concerned, the commercials never happened :-)
In fact, it has to be for the specific numbers cited, since they are simultaneous rather than the action occurring before the response, but even though the reported numbers are simultaneous, its likely one occurred first and there is some kind of cause-and-effect relationship, but even assuming that the decline trend leads the ad increase rather than the two being lockstep or the order being reversed, it may not be that the ads are strictly to "combat" the falling rating so much as being a response to the perceived market characteristics of the remaining audience -- if networks believe that the remaining audience is less sensitive to the quantity of advertising, increasing advertising makes sense (just as if a product has a smaller but less price-sensitive market because of a new competitor stealing the most price sensitive part of the market, increasing prices and focussing on other differentiating features may be a more successful strategy to maximize profits in the new market reality than price competition -- this is a fairly exact analogy, since ads are essentially a price consumers pay for TV content.
If more states had competitive elections in the US, including splitting electoral college votes, they could solve their stations revenue shortfall and get a cut of that sweet sweet PAC money.
Plus I'd like everyone in the country to feel the pain of non-stop election advertising. Maybe then campaign finance reform might show up.
As ESPN continues down the road of being unwatchable, I honestly think the only thing carrying cable television in America is football. This year the NFL will broadcast one game over the internet. If, or rather when, that becomes the norm, cable subscriptions are going to drop at a faster rate than they are now. I enjoy being able to put something on really fast, but cable television reminds of the music industry as CD's died.
If they were paying any attention at all, they would see what happened to radio when they jacked up the ADS. More ADS per hour did improve revenue, but that improved revenue came at a loss of audience.
There is a curve function, and it's complex. No ADS will deliver a nice audience, assuming the program is compelling enough, but no revenue. A few ADS will do just about the same thing, but deliver revenue.
From there, as the AD rates ramp up, audience will drop off and at some pivot point there the value of the AD, due to insufficient audience impressions, drops off impacting both revenue and audience.
If you ask me, TV is already well into the pivot point.
I do believe the AD / content axis is dominant. Quality can do some damage on the problem, but the move to lighter AD loads is clear. We are close to 50/50 and worse at times now. Completely unacceptable to growing numbers of us.
The thing is almost nothing can't wait. So I will, if nothing else. Buy it straight up AD free. Worth it.
TiVo
But they get very little love. People would rather watch 10 hours a month of commercials than pay $10/month to bypass them.And there's also laziness. I've seen so many people with cable company DVRs, but they don't FF thru commercials. Huh? Not only are the commercials mind-numbing when viewed for the 50th time, but there's also the matter of 20 minutes lost per hour of viewing.
I just loathe ads. I gladly pay 9€/month for the ad-free experience on Netflix. (Plus, in Germany, everything on TV is dubbed, and it's hard to enjoy that if you know the original. Netflix offers the original soundtrack.)
If I were running a tv network, I would be doing whatever it takes to get ad rates up now, since next year is an election, and there's some rule about charging all political ads the same price, fixed based on earlier rates.
People once said the same thing about satellite and cable being great because they didn't have as many commercials as traditional broadcast TV. Once cable channels had broadcasting quality on par with traditional TV and audiences committed to watching their shows, commercials increased until they were on par.
What I do hope is that Netflix doesn't become a complete monopoly, else they'll stagnate.
That's really fascinating, I had no idea.
Maybe TV networks should start an 'ad free Saturday' or something like that to combat the failing ratings?
Show the first episode of something without ads on that Saturday and the follow up on some random day of the week.
iirc, that ruling has been removed.