"Very disappointing for a machine which isn't 3 years old". This really resonates with me, sitting at a similarly aged iMac that frequently displays bafflingly poor performance, displaying what I like to call the "psychedelic jelly-tot of death".

Sort of off-topic, but another thing that really frustrates me with Apple products is when something goes wrong with the hardware. I have a 3+ year old Macbook Air. The 't' key - specifically the little contact button under the key - stopped working consistently. Very frustrating when you start to realise just how much 't' shows up in the English language.

Anyway, I made some calls enquiring about how much a repair would cost: around €300. They just replace the entire aluminium top plate because it's impossible to replace a single contact button, and unfeasible to replace the whole keyboard array - this involves complete disassembly, and a bunch of other delicate steps, which look incredibly daunting.

I know that this is probably the trade-off for having such a small form factor, but between this, a defective SSD, a locked-in battery and periodically replacing chargers at €80 a pop, I am distinctly less enthusiastic about purchasing Apple products in the future.