Interesting you should say that, because my music preferences have been enriched
immensely by Rdio, in a way that physical stores (even my favorite, Rasputin Music) never did. Rdio helped me explore new genres, find obscure albums and artists and dive into areas (especially experimental music) poorly served by stores.
In part, I think, this is because Rdio implemented social features poorly. I find music based on the music, not on what's popular. And it's willing to recommend things off the long tail that I'd never find in a store—one of my favorites was an album from a French band that never released anything else and probably didn't make it to a single US store.
The same isn't quite as true for bookstores, perhaps because popularity plays a somewhat smaller role than for music. But I could still see online recommendations being better for depth, especially if I wanted to dive deeply into some genre and explore obscure authors that never really made it.